Many people believe that leaders instinctively make the best decisions based on past experience, almost like muscle memory. But Carol Kauffman, assistant professor at Harvard Medical School and the founder of the Institute of Coaching, challenges this view. She explains why falling back on automatic behaviors can lead to poor decisions, especially when the stakes are high.
In this episode, Kauffman outlines her framework for sound decision-making in high-pressure situations. She also shares real-life stories of leaders she has coached through difficult decisions and offers insights into how to navigate high-stakes challenges effectively.
Key episode topics include: leadership, leadership styles, strategy, decision making and problem solving.
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· Listen to the original HBR IdeaCast episode: Why Leaders Should Rethink Their Decision-Making Process (2023)
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