logo
episode-header-image
Jan 2025
54m 7s

How Systems and Processes Can Transform ...

MakingChips LLC
About this episode

What’s the secret to scaling a manufacturing business? For Mike, it all started with a growing passion for manufacturing, a desire to learn, and the decision to implement ProShop ERP. In this episode of MakingChips, Paul and Mike share their origin stories and dive into the transformative power of systems, processes, and ProShop.

Mike’s journey began with a love for technology and shop floor data collection, but his path took a turn when he acquired Hill Manufacturing in 2018. From there, he leaned on ProShop to standardize operations, eliminate inefficiencies, and drive remarkable growth. Hill Manufacturing’s mission—delivering quality parts on time, every time—became achievable on a whole new level.

With ProShop in place, Hill saw savings of several hours per person daily, streamlined purchasing into a shared responsibility, and even reduced the management team’s size while repurposing staff into value-added roles.

When COVID hit and revenue plummeted, they doubled down on systems and processes, reinvesting in ProShop. By 2021, they rebounded with 25% more revenue and 30% fewer people—proof that the right ERP can make all the difference.

If you’ve ever wondered how to scale efficiently, make bold decisions, and embrace systems that align your team, this episode will inspire you to take action. Because if you’re not MakingChips, you’re not making money!

Segments
  • [0:36] Leverage ProShop for your business
  • [4:07] Paul shares his origin story
  • [12:17] Mike shares his origin story
  • [21:40] Meet us at The MFG Meeting! 
  • [28:05] Hill’s ProShop Implementation
  • [43:35] Challenges and wins
  • [46:50] Paul’s bet with a customer 
Resources mentioned on this episode Connect With MakingChips
Up next
Aug 18
Inventory Management Strategies Every Machine Shop Should Steal, 479
Inventory and materials management may not sound glamorous, but for us—and for any thriving shop—it’s the difference between healthy cashflow and a financial chokehold. In this Machine Shop MBA conversation, we break down how smart inventory practices—both physical and digital—ca ... Show More
59m 54s
Aug 11
Audit-Ready Always: Building a World-Class QMS That Actually Works (Part II), 478
In Part 2 of our conversation with certified lead auditor Jess Teasdake, we dig deeper into what it really takes to build an efficient, audit-ready quality management system (QMS). If you caught Part 1, you heard us talk through the big picture: certifications, audits, and what s ... Show More
39m 8s
Aug 4
Audit-Ready Always: Building a World-Class QMS That Actually Works, 477
If you think quality management is just about passing audits, think again. In this episode of MakingChips, we’re joined by Jess Teasdale—a true QMS expert and certified lead auditor in both AS9100 and ISO 13485—to break down what it really takes to build a world-class quality sys ... Show More
48m 28s
Recommended Episodes
Aug 2024
How To Build A Data Driven Culture In HR
Join us in this HR Leaders episode as we explore the transformative power of integrated data in enhancing skills development and employee engagement. Top experts delve into how leveraging people data is essential for boosting ROI, from improving talent acquisition to strengthenin ... Show More
45m 5s
Oct 2024
How to Retain Your Top Talent in 2025
In today's episode of the HR Leaders Podcast, we welcome Paaras Parker, Chief Human Resources Officer at Paycor, a leader in human capital management.She explores the evolving role of HR in business, sharing how companies can navigate retention challenges and better support emplo ... Show More
47m 54s
Mar 2025
Episode 454: Tracking productivity? and my CTO is ChatGPT
In this episode, Dave and Jamison answer these questions: I’m a manager on a Product team. I’ve been asked by upper management to measure “story points completed per developer per sprint” and display the results publicly each sprint to motivate lower-performing employees. I expla ... Show More
28m 11s
Sep 2021
How One Agency Increased Revenue By 4X in Under One Year
Are you willing to start saying no to wrong customers to see real change for your agency? Kerrie Luginbill is a partner and Chief Strategy Officer at Old Town Media, a Colorado-based agency that since its beginnings offered a unique and agile approach to web design, development, ... Show More
17m 47s
Sep 2024
The Personal Sales System That Will Boost Your Numbers Fast! | Moustafa Moursy - 1825
You may be working at a company that doesn't have a good CRM, which can easily make your job stressful. How can you overcome this challenge to boost your sales? Listen to this episode and hear my conversation with a ten year veteran sales professional. I chatted with Moustafa Mou ... Show More
23m 27s
Nov 2018
Top 3 Employee Retention Mistakes
On today’s show we’re talking about the top 3 employee retention mistakes that I see employers make. It’s been said that people are the key to your business. That’s true of any business and Real estate is a business just like any other business. Employee turnover is incredibly ex ... Show More
4m 47s
Oct 2024
Turn Employee Feedback into Real Results
We live in an age of data. But having powerful tools to gather employee feedback doesn't mean you’ll get powerful results. It’s challenging for executives to turn that feedback into substantive action. New research from Ethan Burris, professor of management at the McCombs School ... Show More
27m 49s
Aug 2021
Why Underpricing (and Overdelivering) Is Creating Business Burnout
Send us a textWe women entrepreneurs keep underpricing ourselves when offering the same service or product as our male counterparts. On average, we price up to 20% less. When I first heard that, I was blown away! Pricing is one of the quickest and most powerful ways to adjust you ... Show More
31m 19s
Mar 2024
When Scaling Your Start-Up, Don’t Lose What Makes It Special
So, you’ve successfully scaled your start-up and you’re growing into a mature company. What, if anything, should you retain from those early days? Harvard Business School professor Ranjay Gulati says the most successful organizations have one thing in common: a soul. “Soul” goes ... Show More
26m 57s