logo
episode-header-image
Dec 2024
21m 53s

AI Governance and Strategy for Long-Term...

Daniel Faggella
About this episode
tail spinning
Up next
Yesterday
What Shared Intelligence Really Fixes in Enterprise AI - with John McMullan of Observe.ai
Enterprise CX teams have poured budget into AI, yet many still can't show measurable returns — frontline staff double-check the tools, and each new bot becomes another disconnected silo. ​ In this episode, John McMullan, Head of Product Marketing and Strategy at Observe.AI, joins ... Show More
27m 33s
Oct 7
Inside the Shift Toward Smarter Automated CX - with Paul Cuglietta of Simplyhealth
A single misstep in a new customer service channel can undo months of trust-building work. In this episode, Paul Cuglietta, Customer Services Director at Simplyhealth, explores how disciplined testing, governance, and stakeholder sign-off shape agentic AI rollouts inside a regula ... Show More
21m 55s
Oct 6
Stop Overpaying for AI Power You Don't Need - with Melissa Ramey of Salesforce
An AI agent can function as designed yet produce results an organization cannot verify or safely use. In this episode, Melissa Ramey, Director, AI Transformation – Data Insights and User Experience at Salesforce, joins Emerj's Yolandi de Weerdt to examine who owns agent behavior ... Show More
29m 35s
Recommended Episodes
Jul 2022
Why Artificial Intelligence Projects Fail ?
Podcast with Gautam Siwach and Jin Vanstee ! Speaker - Elpida Tzortzatos is an IBM Fellow and CTO AI on IBM zSystems. In this Podcast we listen to Elpida's thoughts about driving Artificial Intelligence strategies, associated risks, and Values.We will learn how to drive industry- ... Show More
10m 50s
Jul 2023
Designing Your AI Blueprint
<p>AI is evolving daily, challenging businesses to adjust and adapt. Vladimir Lukic, global leader of BCG’s Tech &amp; Digital Advantage practice, demystifies what companies need to get right when implementing AI. A shift in mindset can go a long way toward unlocking AI’s potenti ... Show More
21m 55s
Apr 2025
Unlock the True Potential of AI
tail spinning
23m 53s
Sep 2023
Smart Talks with IBM: AI for Business: Multiplying the impact of AI
<p>As businesses adopt AI, a new era of problem-solving, innovation, and creative decision-making can be brought to scale. In this episode of Smart Talks with IBM, Malcolm Gladwell and Jacob Goldstein explore the future of AI in enterprise business AI for business with Kareem Yus ... Show More
33m 16s
Oct 2024
Smart Talks with IBM: Scaling AI With Purpose
In this episode of Smart Talks with IBM, Jacob Goldstein speaks with Rebecca Finlay, CEO of Partnership on AI, about the importance of advancing AI innovation with openness and ethics at the forefront. Rebecca discusses how guardrails — such as risk management — can advance effic ... Show More
35m 37s
Aug 2024
Qlik CEO on Augmenting Data Analytics With AI
AI-fueled product innovation is likely to reset many functions and industries, and companies could look to harness the full power of their data to drive business intelligence. In this episode of the Tech Disruptors podcast, Mike Capone, CEO of Qlik, joins Sunil Rajgopal, senior s ... Show More
40m 42s
Jan 2025
Smart Talks with IBM: How Infrastructure is Powering the Age of AI
In this episode of Smart Talks with IBM, Malcolm Gladwell speaks with Ric Lewis, IBM’s Senior Vice President of Infrastructure.  They discuss how hardware capability has enabled the matrix math required to run large language models. Furthermore, they delve into some creative exam ... Show More
55m 34s
Oct 2023
Smart Talks with IBM: Responsible AI: Why Businesses Need Reliable AI Governance
<p>To deploy responsible AI and build trust with customers, businesses need to prioritize AI governance. In this episode of Smart Talks with IBM, Malcolm Gladwell and Laurie Santos discuss AI accountability with Christina Montgomery, Chief Privacy and Trust Officer at IBM. They c ... Show More
27m 52s
Dec 2024
Smart Talks with IBM: Responsible AI: Why Businesses Need Reliable AI Governance
To deploy responsible AI and build trust with customers, businesses need to prioritize AI governance. In this episode of Smart Talks with IBM, Malcolm Gladwell and Laurie Santos discuss AI accountability with Christina Montgomery, Chief Privacy and Trust Officer at IBM. They chat ... Show More
28m 26s
Apr 2024
Stampli CEO on AI Accounts-Payable Automation
Creating an accounts-payable solution that leverages AI from the start and extends to B2B payments differentiates Stampli in the mid-market customer segment. In this episode of the Tech Disruptors podcast, Stampli’s co-founder and CEO Eyal Feldman sits down with Bloomberg Intelli ... Show More
36m 10s