Episode Topic
In this episode of Pay Pod, Kevin Rosenquist engages in a thought-provoking conversation with Rohit Jayachandran, Senior Vice President at Mphasis, a global leader in digital transformation. With over 21 years of experience at the forefront of innovation, Rohit delves into critical topics like modernizing legacy systems, the transformative power of artificial intelligence, and the evolving landscape of embedded finance. The discussion highlights how businesses can navigate the challenges of digital transformation while maintaining a balance between technological ambition and human-centric leadership.
This episode offers invaluable insights into the core principles driving successful leadership in today’s rapidly evolving world. Rohit emphasizes the importance of being high-tech, high-touch, and high-trust in building meaningful connections with employees and clients alike. He also sheds light on the role of AI in accelerating product development, streamlining operations, and enabling businesses to stay agile in a competitive market. Additionally, the rise of embedded finance and its implications for traditional financial institutions are explored, along with how co-innovation can deliver groundbreaking solutions tailored to client needs.
Rohit Jayachandran, Senior Vice President at Mphasis, is a visionary leader with over two decades of experience in fintech and digital transformation. Throughout his tenure, he has been instrumental in leading initiatives that modernize legacy systems, adopt AI-driven innovations, and foster collaborative approaches to problem-solving. Known for his deep commitment to ambition, touch, and trust, Rohit’s leadership style is a testament to his belief in delivering exceptional value to both employees and clients. His work at Mphasis includes pioneering projects such as the Sparkle Innovation Lab, which focuses on contextual, client-specific innovation.
The episode explores a wide range of critical themes, including how businesses are adapting their leadership strategies in a post-COVID world to foster stronger employee and customer engagement. Rohit also discusses the challenges of legacy systems and the revolutionary role of AI in enhancing operational efficiency and product velocity. The conversation delves into the rise of embedded finance, examining its impact on customer experience and traditional financial services. Lastly, the episode highlights Mphasis’ Sparkle Innovation Lab and its unique co-innovation approach, which has led to significant breakthroughs in contextual and scalable solutions for clients.