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Dec 2024
17m 23s

How to Know What Your Clients Think Abou...

ELENA AGUILAR
About this episode

Soliciting feedback from your coaching clients has big benefits, including strengthening your practice, building trust, and modeling being a learner. And it can be scary! In this episode, Elena demonstrates how to confidently and clearly ask for client feedback and acknowledge receiving it. As a bonus, you’ll also hear how to open your coaching conversations with a question that builds resilience! 

Notable moments: 

00:43 Role Play Demonstration Setup

02:55 Part 1: Introducing the Feedback Survey

04:54 Part 1 Reflection

07:55 Part 2: Transitioning to Feedback Acknowledgment

10:39 Reflecting on New Beliefs

14:23 Part 2: Roleplay Reflection

15:36 How to Continue Growing Your Skills in This Area 

16:55 Closing Remarks and Acknowledgements

Keep learning: 

Support the show:

Reflection questions: 

  • What has been your experience with feedback? 
  • Have you explicitly solicited feedback from your coaching clients (or direct reports)? Why or why not?
  • What did Elena’s model and Cary’s reflection prompt you to want to do or do differently moving forward? 

Podcast Transcript and Use:

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