When Bunnings started to use facial recognition technology to check on who was in its stores, without the consent of customers, it raised alarm bells.
It says the face scans were deleted within one second and the tech helped to make stores safer, by identifying thieves or people who’ve been violent.
But at what cost? The hardware giant has now been found to have breached Australians’ privacy.
Today, tech reporter Ange Lavoipierre on what Bunnings was up to, how the technology works and whether it’s something to be wary of.
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Ange Lavoipierre, ABC national technology reporter