logo
episode-header-image
Sep 2024
34m 10s

Enhancing Customer Service and Privacy

Diane Helbig
About this episode

Welcome to another episode of "Accelerate Your Business Growth"! I'm your host, Diane Helbig, and today we're diving into the world of digital marketing strategy and analytics with our expert guest, Phillippa Gamse. With over 25 years of experience and nearly 500 clients under her belt, Phillippa specializes in translating complex analytics data into actionable business strategies. In this episode, we'll explore the power of personalized customer service, the intricacies of online advertising, and how to make the most of tools like Google Analytics 4. Phillippa will share insights on selecting the right analytics tools, understanding key metrics, and balancing privacy concerns in the digital age. Whether you're a business owner or marketing executive, this episode is packed with valuable advice to help you harness the power of analytics and drive your business growth. Tune in and discover how to turn numbers into knowledge and data into decisions!

Grab a copy of 42 Rules for a Web Presence That Wins.

If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

The Pitfall of Vanity Metrics: "Even though you got more visitors this week than last week, if those visitors didn't do any of the things you wanted them to do, then they're not the right people." Phillippa Gamse 00:04:59

Learn more about your ad choices. Visit megaphone.fm/adchoices

Up next
Aug 14
Elevate Your Success
Welcome to Accelerate Your Business Growth. In this episode, Diane Helbig sits down with Curtis McCollum—mindset coach and host of The Curtis McCollum Show—to explore how entrepreneurs and business leaders can identify and break through subconscious blocks that may be limiting th ... Show More
16m 19s
Aug 11
Engaging Smarter
Get ready for a deep dive into the future of small business communications! In this episode of Accelerate Your Business Growth, Diane Helbig sits down with Arthur Chang, CEO of PanTerra Networks and a pioneering force in AI-driven customer engagement. Arthur shares what he’s lear ... Show More
23m 22s
Aug 7
Tips for Entrepreneurial Financial Success
Are traditional financial planning strategies enough for entrepreneurs? In this episode of "Accelerate Your Business Growth," host Diane Helbig sits down with David Flores Wilson, Managing Partner at Sincerus Advisory and recognized as an Investopedia Top 100 Financial Advisor. D ... Show More
11m 47s
Recommended Episodes
Sep 2024
(Part 2)How to Use TikTok Ads The Right Way to Grow Your Business
Ralph and Lauren welcome Bahar Bozdogan and Sheraz Amin to the show. They discuss how TikTok has evolved from a fun app for dances and memes into a serious marketing tool for businesses. The experts talk about the power of measurement, attribution, and lead generation on the plat ... Show More
1 h
May 2018
Want to Grow Your Business Faster? Test Everything!
I'm all about growth when it comes to business. I'm a firm believer that if you aren't growing, then you are stagnating. This is where the importance of testing comes in: whether testing out a new marketing or product idea, or even a business relationship. Whatever it takes to he ... Show More
17m 41s
Mar 2025
673. "I want to increase the profitability of my product-based business, how do I do that?" | Coaching Session
Welcome back, Product Bosses! In this coaching session, I coach Connie, the founder of Contoura Collective, to refine her strategy for growing her product-based business. Connie creates beautiful manifestation journals, but like many business owners, she’s struggling to focus on ... Show More
44m 39s
Dec 2024
650. "I’m not sure which of my marketing strategies I should be focusing on- help!" | Coaching Session
Welcome back, product bosses! Today, I’m talking with Alyse, the creative mind behind Toci Mom, who sells stylish, breathable, and versatile nursing covers that blend in with your wardrobe. Alyse has seen significant success selling her product on Amazon and Etsy but is unsure wh ... Show More
57m 3s
Feb 2025
665. "I sell custom products. How do I get more customers to buy from me online?" | Coaching Session
Welcome back, Product Bosses! If you’ve ever struggled to translate in-person sales success into a thriving online business, this episode is for you. I’m coaching Ellie, an incredible watercolor artist, through the challenges of selling online—from figuring out where her website ... Show More
43m 16s
Nov 2022
4th Way to Keep up with Business Trends
[[:encoded, "Today we are talking about a fourth way to help you keep up with business trends, which is to Analyze Your Own Business’ Trends and Benchmarks.\n\nYou may be surprised to find that some of the most obvious trends are right there in your own business reports. If you’r ... Show More
1m 48s
Feb 2025
Ep 206 The Road to 2025: Smart Marketer’s Lessons, Growth & What’s Next
Molly Pittman is back with an inside look at Smart Marketer’s journey and the strategies shaping 2025! After a challenging yet transformative year, Molly shares what’s been happening behind the scenes, why Smart Marketer took a break from podcasting, and the key business shifts t ... Show More
32m 22s
Aug 2021
Your Profit Road Map for More Sales & a Truly Sustainable Business
Send us a textWhat do you think you need to gain in order for your business to change and grow? Too often entrepreneurs get hyped up to chase vanity metrics like huge numbers of Instagram followers or email subscribers. Ultimately though, gaining five or 10 new clients is all you ... Show More
33m 16s
Jun 2024
Unlock the Secrets and Boost Your Business with AI Today!
Okay, let's be clear: AI isn't a magic wand that transforms potential clients into adoring fans who will buy anything you throw at them. People can detect inauthenticity from a mile away. However, leveraging those advanced algorithms and data-crunching capabilities corr ... Show More
9m 22s
Aug 2024
How to Incorporate Influencers into Your Marketing Strategy
Online influencers are an increasingly important way for companies to find new customers and drive sales. But if you’re a marketer hoping to target consumers, it’s important to understand how the social media industry works. In this episode, Emily Hund, a researcher at the Univer ... Show More
32m 38s