Myriam Hadnes,is a facilitation evangelist with a PhD in behavioral economics, shares insights on the art of facilitation and its impact on organizational dynamics. She emphasizes the importance of psychological safety, vulnerability, and authenticity in creating a conducive environment for collaboration and breakthrough moments. Miriam also highlights the r ... Show More
Aug 20
Why Franchisees Quit the Idea, Not the Brand: Ex-Tropical Smoothie CEO Mike Rotondo
Most franchise CEOs chase the wrong number. Mike Rotondo — who's led Tropical Smoothie Cafe, Edible Arrangements, and Altitude Trampoline Parks, and now runs pet care franchise Skiptown — explains why the real measure of a healthy system isn't new franchise agreements, it's the " ... Show More
21m 31s
Aug 6
The Apple Store Architect on Hiring Baristas, Killing Commissions, and Inventing the Genius Bar
Ron Johnson built the Apple Store from scratch. He was also CEO of JCPenney and led the design-for-all era at Target. In this episode of the Strategy and Leadership Podcast, he walks Anthony Taylor through the specific counterintuitive bets that made Apple retail the most success ... Show More
25m 39s
Jul 30
How Tracy Nolan Led 24,000 People Through the Largest Telecom Merger in US History
What does it take to lead 24,000 people through the largest telecom merger in US history — during COVID — and come out the other side with a stronger team? In this episode of the Strategy & Leadership Podcast, Anthony Taylor sits down with Tracy Nolan, SVP at Humana and board mem ... Show More
27m 19s
Jan 2019
Creating Psychological Safety in the Workplace
Amy Edmondson, professor at Harvard Business School, first identified the concept of psychological safety in work teams in 1999. Since then, she has observed how companies with a trusting workplace perform better. Psychological safety isn't about being nice, she says. It’s about ... Show More
26m 48s
Dec 2020
How to lead in a crisis | Amy C. Edmondson
How do you lead in times of absolute upheaval, when you can't predict what change could come tomorrow? With humility, transparency, and urgency, says leadership researcher Amy C. Edmondson, because these are the ingredients that make a workplace psychologically safe. After the ta ... Show More
10m 58s
Dec 2024
Henna Inam: Leaders Must Lead Themselves First
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In this compelling episode of "Negotiate Anything," host Kwame Christian welcomes Henna Inam, CEO of Transformational Leadership, Inc. to explore the intersection of leadership agility and negotiation. Drawing from her book "Wired f ... Show More
33m 4s
Jun 2020
Great Leaders Use Tough Love to Improve Performance
Frances Frei, professor at Harvard Business School, says that trust, empathy - and even a bit of tough love - are all essential ingredients to strong leadership in today's world. Successful managers focus on the effect they have on others, not themselves. They also define a strat ... Show More
27m 55s
Jun 2025
Managing Up, One Conversation at a Time
Have you ever realized, mid-project, that you and your boss weren’t aligned on what success looked like or how to get there? Executive coach Melody Wilding explains why getting clear on goals and understanding each other’s working styles is essential, even when you’re already in ... Show More
37m 32s