logo
episode-header-image
Aug 2024
35m 28s

Using AI to Champion Consumer Needs

Greg Stuart, Rex Briggs
About this episode

Joshua Browder, CEO and Founder of DoNotPay.com, thinks one of the biggest ways AI will change marketing is in its power to help consumers advocate for themselves. While companies are finding all kinds of efficiencies and competitive advantages for themselves with AI, there’s also a huge opportunity for individual consumers. What started as an attempt to fight his own parking tickets has now grown into a major business: using AI agents to help people with everything from canceling subscriptions to getting refunds. He talks through how his technology works - and what businesses need to know. 

For Further Reading:

Joshua Browder LinkedIn

Age 27, Built a $230M AI Lawyer Business

'Multimodal is the most unappreciated AI breakthrough' says DoNotPay CEO Joshua Browder

Would you let a robot lawyer defend you?

 

Listen on your favorite podcast app: https://pod.link/1715735755

Up next
Jul 29
How AI Aids Your Go-To-Market Strategy
Paul Yacoubian, founder and CEO at Copy.ai, is on a mission to cut down go-to-market bloat. One big way that AI can help marketers, especially at larger organizations, is in creating standardized content creation processes - and integrating those outputs into existing companies a ... Show More
42m 33s
Jul 1
The Challenges of AI Marketing in Heavily-Regulated Industries
Steve Erbentraut, Managing Director at Marketbridge, works with clients every day in highly regulated industries who are caught in a tug of war: innovate with AI enough to beat out the competition, but minimize risks so as not to break down the trust of customers. It’s a delicate ... Show More
43m 7s
Jun 10
Marketing Will Be Upended Sooner Than You Think
Vikrant Batra, cofounder of Maximon.ai and former CMO at HP, says that if you aren’t already well on your way in your AI journey, your marketing organization is in serious trouble. He details why he left his former corporate employer to strike out in an AI business, how fast chan ... Show More
44m 4s
Recommended Episodes
Mar 2023
Using ChatGPT and AI for Business Success
Nitin Mittal discusses his book “All in on AI” and how companies can use ChatGPT and AI for business success. Nitin is a principal with Deloitte Consulting LLP. He currently serves as the US Artificial Intelligence (AI) Strategic Growth Offering Consulting Leader. He is the 2019 ... Show More
29m 16s
Aug 2024
What You Need to Know About AI to Use it Effectively
Do you need to understand backpropagation, K-means clustering, or hyperparameter tuning to lead an AI transformation in your business? Probably not. So, what should you focus on instead? In this episode, David DeWolf and Mohan Rao explore how to think strategically about AI adopt ... Show More
31m 53s
May 30
Fidji Simo - Creating Delightful Consumer Experiences - [Invest Like the Best, CLASSICS]
Welcome to this classic episode. Classics are my favorite episodes from the past 10 years, published once a month. These are N of 1 conversations with N of 1 people. In the midst of her transition to OpenAI, we are spotlighting the force that is Fidji Simo. She is the former CEO ... Show More
1h 12m
Sep 2024
How You NEED to Use AI to REVAMP Your Customer Service, Marketing, Sales, Operations, and More w/ Steve Jones from Microsoft
In this episode, host Jay Schwedelson chats with Steve Jones from Microsoft about how small businesses can effectively harness AI to boost efficiency and enhance customer experiences. They explore practical, accessible AI tools and strategies that don’t require extensive technica ... Show More
19m 47s
May 7
The Right Way to Launch an AI Initiative
Unfortunately, you can’t set up your organization’s artificial intelligence projects like just any other IT project. By their nature, AI endeavors are quite different and suffer high failure rates. But there are proven approaches you can take to increase your odds of success. Iav ... Show More
25m 1s
Dec 2024
Chetan Puttagunta and Modest Proposal - Capital, Compute & AI Scaling - [Invest Like the Best, EP.400]
My guests today are Chetan Puttagunta and Modest Proposal. Chetan is a General Partner at venture firm Benchmark, while Modest Proposal is an anonymous guest who manages a large pool of capital in the public markets. Both are good friends and frequent guests on the show, but this ... Show More
1h 35m
Jul 11
Inside the Rise of Agentic AI
In this episode of the DMI podcast, host ⁠⁠Will Francis⁠⁠ chats with ⁠⁠Dikshant Dave⁠⁠, CEO of Zigment, about the fast-evolving world of agentic AI — autonomous AI agents that execute multi-step marketing and sales tasks. Dikshant shares how agentic AI goes beyond basic automatio ... Show More
42m 16s
Mar 2025
Bridging AI and Business: Conversational AI & Communicating Data Value
In this episode of the Data Science Salon Podcast, host Anna Anisin sits down with two incredible leaders driving innovation in AI and data science. First, Noelle Russell, CEO at AI Leadership Institute, shares her expertise on Conversational AI and intelligent contact centers. S ... Show More
24m 53s
Nov 2022
Scaling Business with AI
Rajan Nagina, Head of the AI Practice at Newgen Software, discusses scaling business with AI. How can AI help us scale and grow? What are the opportunities today? And how can we make better use of AI to build a competitive advantage? Listen for three action items you can use toda ... Show More
18m 26s
Jan 2025
The power of AI in communications: Basic applications to strategic implementation
Send us a textIn this episode, Shel Holtz joins On Top of PR host Jason Mudd to discuss AI in corporate communications. Tune in to learn more! Our Guest:Shel Holtz leads communications innovation at Webcor, a premier commercial construction firm. As Webcor’s senior director of co ... Show More
33m 16s