Once, HR professionals could walk around the office or factory floor and see employees' mood for themselves.
Now, the workforce is more separated than ever. So how can HR rebuild connections within its organisation, whether for hybrid office workers, or far-off franchisees?
The task that now faces HR is to rebuild its ability to 'take the pulse' of its organisation. It is a task that Samaritans executive director of people and culture, and two-time HR Most Influential practitioner, Tiger de Souza, is busy tackling.
In episode 6 of series 3, Tiger sat down with HR magazine editor Charissa King at Samaritans' HQ, to discuss how HR leaders can intentionally rebuild their connections with employees and C-suite staff alike.