Personalizing experiences across the entire customer lifecycle has emerged as a critical strategy for engaging customers and driving growth in banking. However, unlike retailers who focus on maximizing immediate transactions, financial institutions face unique challenges in leveraging personalization to build long-term, profitable relationships.
We are excit ... Show More
Aug 19
Build a Bank Brand Worth Fighting For
Fintech disruptors like Chime, Revolut, Venmo and the Cash App have shaken up the banking world by positioning themselves against traditional banking's pain points, yet most established banks continue to compete on incremental improvements rather than bold differentiation. Consum ... Show More
44m 12s
Aug 12
When 93% Mobile Adoption Drives Innovation
Thailand's banking sector is experiencing a remarkable evolution, driven by regulatory innovation, mobile-first consumer behavior, and some of the world's most stringent operational requirements. Leading this transformation at one of the region's most influential financial instit ... Show More
37m 32s
Aug 5
The Untold Journey of a Female Tech CEO
For tech firms serving banks, survival isn’t guaranteed. It takes more than a great product or engineering talent to stay ahead. It requires relentless innovation, the ability to scale without losing agility, a deep understanding of financial institutions' pain points, and above ... Show More
54m 6s
Jul 2024
2977: AI-Driven Marketing and Personalization at Scale With OgilvyOne
How is Generative AI reshaping personalized marketing? In this episode, we sit down with Ravi Pal, the Global CTO of Ogilvy One and Verticurl (a WPP Company), to delve into this pivotal question. Ravi, a seasoned technologist, has a wealth of experience in orchestrating enterpris ... Show More
47m 8s
May 2024
2899: Xperience 2024: Genesys and a Future of Personalized AI-Powered Experiences
How is artificial intelligence transforming customer experiences across industries? In today's special episode of Tech Talks Daily, we are live at Xperience 2024, where we have the pleasure of speaking with Brett Weigl, Senior Vice President of Product Management for AI at Genesy ... Show More
20m 1s
May 30
Fidji Simo - Creating Delightful Consumer Experiences - [Invest Like the Best, CLASSICS]
Welcome to this classic episode. Classics are my favorite episodes from the past 10 years, published once a month. These are N of 1 conversations with N of 1 people. In the midst of her transition to OpenAI, we are spotlighting the force that is Fidji Simo. She is the former CEO ... Show More
1h 12m
Dec 2021
Making retail experiences more intelligent, with Augusto Modigliani
Gemma Milne talks with Augusto Modigliani, Chief Marketing Officer at digital signage, analytics, and marketing automation company Beabloo. They discuss expectations for the impact of technology on online and offline shopping; how companies are using AI, automation, and bot techn ... Show More
25m 25s
Oct 2024
Mastering Product-led Growth (PLG) & Sales-led Growth (SLG) for Enterprise | Calendly Chief Product Officer, Stephen Hsu | E241
In this episode, Stephen Hsu, Chief Product Officer at Calendly, shares his insights on navigating the AI landscape and transforming Calendly into a comprehensive meeting lifecycle platform. He discusses the challenges of evolving from a simple scheduling tool to a robust solutio ... Show More
42m 21s
Jan 2025
#403: Phillip Alexeev, CGO at CrossFi, on Banking the Unbanked, Bridging TradFi & Crypto, and The Evolution of Payment Tech
Phillip Alexeev, Chief Growth Officer at CrossFi is a distinguished growth marketing strategist who has architected success stories across Web2 and Web3. As a veteran growth advisor, he has helped companies achieve billions in revenue, multiple IPOs, and strategic acquisitions th ... Show More
27m 18s
Jun 26
974. Insights: Trust me, I’m verified - The future of digital identity in financial services
At 11:FS, we don’t just talk digital - we make it happen. We're building truly digital financial services by partnering with bold teams to take them from market insights to real-world products. Whether you're an incumbent innovating or a startup breaking new ground, we bring the ... Show More
46m 34s
Apr 2022
Money in the Metaverse (with Citi’s Ronit Ghose)
What is the metaverse, how will we use it and why might the financial innovations of Web3 and blockchain technology be crucial to its success? Citi’s Ronit Ghose, one of the world’s foremost analysts of technology’s influence on financial innovation, returns to the podcast to dis ... Show More
39m 27s
Dec 2023
Customizable Payment Infrastructure Built for the Future with John Mitchell of Episode Six
Episode Topic: Welcome to an insightful episode of PayPod, where we dive into the evolution of Customizable Payment products and the modernization of payment infrastructure. John Mitchell, co-founder and CEO of Episode Six, discusses the company's journey since its founding in 20 ... Show More
22m 11s