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Jul 2024
45m 40s

Mastering AI-Powered Personalization for...

EVERGREEN PODCASTS
About this episode
Personalizing experiences across the entire customer lifecycle has emerged as a critical strategy for engaging customers and driving growth in banking. However, unlike retailers who focus on maximizing immediate transactions, financial institutions face unique challenges in leveraging personalization to build long-term, profitable relationships. We are excit ... Show More
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Jul 8
Move from Mass Marketing to Lifestyle Modeling
The most critical challenge facing most retail financial institutions is how to accelerate organic growth and customer acquisition in an increasingly competitive and technology-driven landscape. I’m joined on the Banking Transformed podcast by Sumeet Grover, Executive Vice Presid ... Show More
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Jul 1
The Card Payment Platform Playbook for Community Banking
Community financial institutions are at a crossroads—they must deliver cutting-edge card payment experiences that rival fintech disruptors and mega-banks, all while preserving their community-focused mission and working within tighter resource constraints. Guest: Joe Schmithorst, ... Show More
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Jun 24
Turning Insights into a Competitive Advantage
Every financial institution today is sitting on a goldmine of customer data, yet most struggle to turn those insights into a real competitive advantage. The challenge isn't collecting data—it's knowing what to do with it. Rachel O'Neill from Alkami joins me on the Banking Transfo ... Show More
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