logo
episode-header-image
Mar 2025
43m 18s

Replay: Getting Good At Operations - Opt...

Yaniv Bernstein, Chris Saad
About this episode

[This episode was originally published on June 25, 2024.]

Why is optimizing your ops crucial for startup success? Learn how your business can better bridge the gap between software and operations.

On today's show, Chris and Yaniv discuss:

  • Up And Atom: Understanding the difference between 'typical business' ops and 'product enablement' ops, including the Uber concept of 'bits and atoms'.
  • Top of the Ops: Creating a specialized department that emphasizes continuous improvement and self-renewal, including integrating product operations roles for better collaboration.
  • Monkey See, Monkey Do: Ensuring your ops are efficient by setting clear job descriptions, KPIs, and playbooks.

Tune in for an episode packed with concrete, actionable advice for founders looking to scale their operations and ensure the smooth running of their businesses.

The Pact

Honour The Startup Podcast Pact! If you have listened to TSP and gotten value from it, please:

Key links

  • The Startup Podcast is sponsored by Vanta. Vanta helps businesses get and stay compliant by automating up to 90% of the work for the most in demand compliance frameworks. With over 200 integrations, you can easily monitor and secure the tools your business relies on. For a limited-time offer of US$1,000 off, go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.vanta.com/tsp⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.
  • The Startup Podcast is sponsored by Trilligent. Trilligent is your startup's one-stop-shop for regulatory, PR, and international expansion advisory. Their unique startup-friendly offering is essential for any startup looking to go beyond their home shores or deal with complex regulatory environments. Go to ⁠⁠⁠⁠⁠https://trilligent.com⁠⁠⁠⁠⁠ and book a call with their COO Laura to learn more – tell her we sent you!
  • The Startup Podcast is sponsored by Rippling. Rippling is a single all-in-one platform for your global workforce, covering HR, IT, payroll, expenses, and more. For a TSP listener offer of 3 months free, go to ⁠www.rippling.com/tsp⁠.

Learn more about Chris and Yaniv

Credits

Editor: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Justin McArthur⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Intro Voice: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Jeremiah Owyang⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Up next
Aug 21
Insiders React: Meta to Shrink AI Division – Is This the Beginning of the End?
Is the AI hype cycle about to burst?For months, investors and founders have chased sky-high valuations, billion-dollar hires, and promises of superintelligence, but Meta's drastic plans to cut back its AI division seem to indicate a bleak future for LLMs and AI at large.In this e ... Show More
27m 47s
Aug 18
YC Founder’s 13 Timeless Startup Principles: 'Ramen Profitable’ and More
This new era of AI-driven startups has many founders still believing success is about having the perfect product roadmap. The truth, however, is far more counterintuitive.In this episode, Yaniv and Chris dive into timeless lessons from Paul Graham’s legendary essay “Startups in 1 ... Show More
44m 14s
Aug 14
Insiders React: GPT-5 Is ‘Fast Fashion’ For Software + Apple’s $600B Commitment, Altman vs Musk (...Again)
Is AI threatening traditional subscription software models and accelerating competitive turnover? Sam Altman thinks so.In this episode, Chris and Ray discuss OpenAI’s GPT-5 release, and Altman's prediction that AI will enable a “fast fashion” era of SaaS, where applications can b ... Show More
41m 37s
Recommended Episodes
Aug 14
Elevate Your Success
Welcome to Accelerate Your Business Growth. In this episode, Diane Helbig sits down with Curtis McCollum—mindset coach and host of The Curtis McCollum Show—to explore how entrepreneurs and business leaders can identify and break through subconscious blocks that may be limiting th ... Show More
16m 19s
Jan 2025
Exploring Profitable Growth
Welcome to "Accelerate Your Business Growth," an insightful podcast series by Evergreen Podcast that dives deep into the strategies and philosophies driving today's successfulbusinesses. In this episode, our esteemed host Diane Helbig chats with Jeff Morrill, co-founder of the hi ... Show More
1 h
Dec 2024
Sustainable Business Success
Welcome to another insightful episode of Accelerate Your Business Growth! Today, our host Diane Helbig sits down with Dr. Ian Brook, CEO and founder of Rhodes Smith Consulting, to delve into the essence of intentional transformation in the business world. In this episode, Ian hig ... Show More
41m 37s
Dec 2024
#207: Geoff Woods—How to Use AI as a Strategic Partner to Grow Your Business
AI is revolutionizing the way businesses operate—but how do you harness it effectively without getting lost in the noise? In this final episode of the Business Made Simple Podcast, Bobby Richards and James Sweeting sit down with Geoff Woods, author of The AI-Driven Leader, to unp ... Show More
42m 15s
Nov 2024
The $50K Consulting Offer That Works with Mike LaVista
What does it take to go from seeking sales door-to-door to helping $100 million industrial companies achieve 10x growth? Caxy CEO Mike LaVista has done all that and more in his 23-year journey scaling a tech consulting firm, and he shares many of his secrets for success here toda ... Show More
37m 20s
Jun 2024
How to Start a Blogging Business from Zero with Adam Enfroy: An EOFire Classic from 2021
From the archive: This episode was originally recorded and published in 2021. Our interviews on Entrepreneurs On Fire are meant to be evergreen, and we do our best to confirm that all offers and URL's in these archive episodes are still relevant. Adam Enfroy teaches 500,000 month ... Show More
34m 2s
Mar 2025
I Run a 6-Figure Agency with ZERO Employees (AI Only) | Barbara Jovanovic
Ep. 307 Are we on the brink of a future where founders operate successful agencies with no human employees? Get Barbera's Prompts https://offers.hubspot.com/full-stack-ai-marketing Kipp and Kieran dive into the innovative world of Barbara Jovanovic (Startup Cookie) and her AI-pow ... Show More
40m 3s
Nov 2024
Mastering the Profit-First Mindset
Welcome to another episode of "Accelerate Your Business Growth." I'm your host, Diane Helbig, and today we have a conversation that promises to equip small business owners with invaluable insights on financial health and leadership. Joining us is Michelle Scribner, CEO of Sum of ... Show More
38m 51s
Dec 2024
LIVE COACHING: Gaining My Customers Trust | Liesl Nel - 1859
If you don’t build trust with your customers, you’ll never close a deal—there’s no way around it! You’ve already heard how companies can build customer trust, but how can an individual seller do this? Join me and my guest, Liesl Nel, in this live coaching session as we share stra ... Show More
13m 19s
Mar 2024
When Scaling Your Start-Up, Don’t Lose What Makes It Special
So, you’ve successfully scaled your start-up and you’re growing into a mature company. What, if anything, should you retain from those early days? Harvard Business School professor Ranjay Gulati says the most successful organizations have one thing in common: a soul. “Soul” goes ... Show More
26m 57s