Technology has the potential to transform travel in the Middle East, focusing on personalization, sustainability, and cultural experiences. Mia Jafari, Mamoun Hmedan, and Nadim Nagui discuss how FinTech, AI, and business intelligence enhance travel, build digital trust, and drive the shift towards remote work and aspirational travel.
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HIGHLIGHTS
(0:20) Improving Travel in Dubai with Technology
(5:27) Personalization in Travel
(8:57) Sustainable Travel Practices
(13:58) Cultural Tourism in the Middle East
(20:26) Building Trust in the Travel Industry
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QUOTES
"This is where we fit in with our ownership model for people who like to visit specific destinations frequently throughout the year."
"We enable users globally to shop for flights and hotels deals through different partnerships we develop with airlines, online travel agencies, and accommodation providers."
"Property ownership, by definition, is something that is very complex, and we're trying to simplify this, looking at it from two angles: the investment and the element of property management."
"We make this journey extremely seamless from beginning to end."
"We're trying to store data within our data management platforms and create categories for solo travellers versus families, business trips versus leisure, domestic versus International."
"Personalization for us is about personalizing the booking system experience for our customers based on their behaviour and based on the input that we get from them."
"We started now introducing digital frames, where you can upload a library of your own photos that are going to enhance the experience and make it feel more homey."
"The key success of the alternative accommodation at some point was catering to the behaviour of the consumers during that time."
"We try to put sustainable behaviours within the workspace and are looking to find the right partners by each market to provide sustainable travel options."
"Trust has been for us a priority since inception, not just because we are a new company but mainly because we are offering a new concept."
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