Office culture expert Warren Wright pays a return visit to “On Point” with a snappy review of the five (count ‘em!) generations now in the workforce. It’s an existential clash of personalities, preferences — even demands. What are managers to make of this? Yes, workaholic older leaders are retiring at rapid rates, but as a group they still rule the roost. Warren serves up lots of helpful advice and examples to navigate the generation gap up and down: foster collaboration and inclusion; promote work-life balance; emphasize recognition and frequent feedback; provide meaningful work, and embrace new technologies. Whether you’re a small retail agency principal or a global organization executive, you’ll think differently when you listen as Warren lays out these fascinating realities.
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