On this episode of the AI For All Podcast, Ismaen Aboubakare, Head of Developer Advocacy at Airkit.ai, joins Ryan Chacon and Neil Sahota to discuss prompt engineering for businesses. They talk about what makes a good prompt, the role of prompt engineers, prompt engineering versus high level programming languages, domain expertise, who hires prompt engineers, getting started with prompt engineering, open source LLMs, and how businesses can start adopting AI. Ismaen Aboubakare is the Head of Developer Advocacy at Airkit.ai. Prior to joining Airkit, Ismaen worked at Microsoft as a Power Platform Customer Engineer and a Consultant. He worked as a software engineer at GE Capital. Ismaen also has several certifications from Microsoft, including Worldwide Communities - Community SME 2020, Accessibility in Action, Architecting Microsoft Azure Solutions, 70-534, and Microsoft 365 Certified: Security Administrator Associate. Airkit.ai, which was acquired by Salesforce, helps brands automate and scale their customer service capabilities using the latest AI agent capabilities powered by generative AI (GPT-4, specifically). Whereas most legacy ‘AI-powered’ tools have operated as little more than generic FAQ respondents, businesses can now extend their customer service teams’ reach by incorporating AI agents that can do everything from sending a replacement product and issuing a refund to changing an address and rescheduling an appointment. Discover more about prompt engineering and AI at https://ai-forall.com More about Airkit.ai: https://airkit.ai Connect with Ismaen: https://www.linkedin.com/in/ismaen-aboubakare/ (00:00) Intro (00:29) Ismaen Aboubakare and Airkit.ai (00:43) What is a prompt? (02:42) What is a prompt engineer? (05:07) Prompt engineering vs high level programming languages (08:17) The importance of parameters (09:43) The value of domain expertise (11:50) Who hires prompt engineers? (14:27) Getting started with prompt engineering (17:40) Is ChatGPT getting worse? (18:50) Open source LLMs (21:34) Best open source LLM? (23:48) How can businesses start adopting AI? (28:56) Handling privacy (30:55) Learn more about Airkit.ai SUBSCRIBE TO THE CHANNEL: https://bit.ly/43dYQV9 Listen to the Podcast: https://bit.ly/45rewGf Join Our Newsletter: https://newsletter.ai-forall.com Follow Us on Social: https://linktr.ee/aiforallofficial