Top Metrics for Professional Services in...

<p>In this episode of <em>The Metrics Brothers</em>, Ray “Growth” Rike and Dave “CAC” Kellogg break down one of the emerging metrics in the Agentic AI era: <strong>Containment Rate</strong> - the percentage of tasks an AI agent completes (resolves) end-to-end without human interv ... Show More

<p>Air Street Capital’s Nathan Benaich just dropped the <strong>2025 State of AI Report</strong> — a 313-page tour de force on where artificial intelligence is today and where it’s headed next. In this episode, Dave “CAC” Kellogg and Ray “Growth” Rike break down the highlights, s ... Show More

<p>AI Agents (also known as <em>Agentic AI</em>) are quickly becoming one of the most talked-about ways for enterprises to operationalize generative AI. G2 recently released a new research report — <strong>“A Leap of Trust: AI Agents Are Winning Hearts and Wallets”</strong> — hig ... Show More

Usage-Based Pricing is all the rage across multiple B2B SaaS news outlets.  Subscription-based pricing has been the standard pricing model for over 20 years, which has provided B2B SaaS companies more predictable revenue growth over time versus the famous end of quarter "hockey s ... Show More

SaaS Capital - I have always loved that name and followed their B2B SaaS Research for many years. Todd Gardner was a founder at SaaS Capital, which helped lead the early days of "Debt Lending" for SaaS companies. Most recently, Todd is now the principal at SaaS Advisors assisting ... Show More

Anna Baird is the Chief Revenue Officer at Outreach, the leading Sales Engagement Platform.  Anna started her career as a partner at KPMG, and continued her career journey across multiple “C-Level” roles including CFO, COO, President and now CRO.The first portion of our conversat ... Show More

80% of your revenue comes from 20% of your customer base, and retaining those customers comes at a fraction of the price of acquiring new ones. Yet, many sales and marketing efforts are still locked on closing new leads with metric-centric objectives. While new customers will alw ... Show More

Holding key financial leadership roles at Qualcomm and Palantir Technologies by itself positions Bijan Moallemi, Founder and CEO of Mosaic Tech as a uniquely qualified finance leader. Factor in his innovative use of technology and automation to enable more efficient hyper-growth ... Show More

The ultimate question: “On a scale of 0-10, with 10 being very likely, how likely are you to recommend us to a friend or colleague?” Operating Principal Cici Zheng talks with Jessica Pfeifer, General Manager and Co-Founder of Wootric, an InMoment Company about Net Promoter Scores ... Show More

Sam Crowell Richard is responsible for growth across the OpenView Partners portfolio. OpenView Partners is a leader in advocating Product Led Growth strategies across their portfolio, which includes leading PLG companies including Calendly. Sam has invested in her career preparin ... Show More

Unlocking Business Profitability: Gain Insights for Informed Pricing Assess Your Business&apos;s Profitability and Unveil the Power of Smart Pricing Are you aware of your business&apos;s profitability? It&apos;s a query that often leaves business owners stumped. Grasping your bus ... Show More

<p>How do you maximize your consulting firm’s profitability? In this episode of Consulting Success Podcast, Michael Zipursky is joined by <a href="https://www.parakeeto.com/">Marcel Petitpas</a> who is the Cofounder and CEO of <a href="https://www.parakeeto.com/">Parakeeto</a>, a ... Show More

Being the CEO of a B2B SaaS company that creates a new market category, grows the company to >$100M ARR, and then purchased for over $1B by a top tier Private Equity firm may be the ultimate goal of many entrepreneurs - but for Nick Mehta and Gainsight, it is just the beginning. ... Show More