In this episode of Deciphered, Adam Davis, Associate Partner at Bain & Co, is joined by Jeff Tijssen, Expert Partner and Global Head of FinTech, Bain & Co, Christina Riechers, General Manager, Square Banking and Richard Davies, Chief Executive Officer, Allica Bank, to discuss SMB: Is there still a growth opportunity, or are they now over-served?

Timestamps:

00:00 Introduction
07:37 SMB: Still a growth opportunity, or now over-served?
12:52 Strategy of Square banking & what is your remit?
15:27 Differentiating Square banking & gaining autonomy
17:40 Success factors at Allica Bank
19:33 Have SMB margins held for providers through the cost of living crisis/rising interest rates?
23:52 How much share should fintechs take from incumbent FIs and banks?
27:46 How hard is it to capture ongoing SMB engagement without a full integrated banking offering?
29:53 What new products are Square and Allica Bank looking to provide?
34:15 Jobs for small businesses: What are they, and how are they effected by technology?
39:55 What are the differences in serving increasingly larger businesses, and how do jobs change with this?
44:47 Should we expect consolidation in facets of SMB? And who's competitive in the space?

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You can find Adam Davis here
You can find Jeff Tijssen here
You can find Christina Riechers here
You can find Richard Davies here

For more insights from the Deciphered podcast, visit the page on Bain’s website

SMB: Still a Growth Opportunity, or Now ...