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Jan 2024
9m 32s

214. Problem Solving Through First Princ...

Brian Gubernick
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Today
872. A Family Friend Left Me a Two-Star Review
A family friend left a two-star review for Brian's property management company. It was inaccurate, she had never once voiced a complaint during her lease, and the team had waived fees to take care of her. Within ten seconds Brian had the perfect public rebuttal written in his hea ... Show More
10m 1s
Today
871. The Best Person On Your Team Might Be the Least Sure
There's someone on almost every team who's excellent at the work, respected by her peers, and completely unconvinced of any of it. The self-doubt never announces itself as self-doubt. It shows up as sarcasm. Brian read it as ego for a long time. It wasn't ego, it was armor. In th ... Show More
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Jul 30
870. Set Them Up to Win: The Case for Calculated Leadership
There's someone on Brian's team he had no relationship with. Not a bad one — a nonexistent one. So he did something deliberate: in two separate meetings, he set her up to win in front of her colleagues. In this episode, Brian makes the case that opportunity is something leaders b ... Show More
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