Should businesses take a stand for or against particular societal issues? And how should leaders determine when and how to engage on these sensitive matters?
Harvard Business School senior lecturer Hubert Joly, who led the electronics retailer Best Buy for almost a decade, discusses examples of corporate leaders who had to determine whether and how to engag ... Show More
Aug 19
Atlassian Anchors Remote Flexibility in Structured Daily Practices
Atlassian promised employees they could work from anywhere, permanently. By 2024, its data-driven routines and workplace experiments were shaping both its culture and its products, turning the company into an innovation lab. Now it faces a new challenge: helping customers adopt t ... Show More
34m 13s
Aug 5
Disrupting the Freezer Aisle: Dr. Bombay Ice Cream
When Happi Co. CEO Sam Rockwell partnered with Snoop Dogg and his son, Cordell Broadus, to launch Dr. Bombay Ice Cream, the team set out to disrupt a stagnant market with bold flavors and culturally resonant branding. With national retail placement and projected first-year sales ... Show More
34m 3s
Jul 22
Shake Shack’s Digital Playbook: More Tech, Same Hospitality?
Shake Shack began in 2001 as a single hot dog cart in New York City and grew into a global fast-casual chain known for quality ingredients and a strong hospitality ethos. In 2024, following a rapid digital transformation that introduced kiosks, mobile ordering, and app-based pers ... Show More
28m 58s
Nov 2024
Unifying Leadership in a Divided Time
Around the world, the past few years have been marked by increasing political polarization and public outrage. Like it or not, this spills over into the business world, with employees, customers, and shareholders more willing than ever to challenge companies -- and one another -- ... Show More
29m 36s
Mar 2024
Why Public Relations Matter
Accidents happen, we make missteps, sometimes our brands are tarnished. So how do we prepare for the inevitable and mitigate impact? Indya ‘Icy’ Wright, the Founder and CEO of Artiste House, a PR firm that prioritizes diversity, inclusivity, and representation, has some answers. ... Show More
9m 57s
Jul 15
Have You Built Up Your Conflict Intelligence?
Conflict has always been a big part of the business world, whether in the board room, between startup cofounders, or when employees start to disagree with the C suite. But it seems even more pronounced at work today, as political and economic issues seep into the office. Leaders ... Show More
32m 28s
Nov 2024
504: The CEO's Dilemma: When to Speak Out on Political and Social Issues
Welcome to Strategy Skills episode 504, where we interview Ex Harvard Kennedy School researcher Matt Kohut, the author of Speaking Out: The New Rules of Business Leadership Communication. In this episode, Matt discusses the role leaders play in public communication. Drawing fro ... Show More
43m 18s
Mar 2025
How CEOs Make or Break Sales
A CEO's involvement in B2B sales deals, while often well-intentioned, can sometimes backfire. INSEAD marketing professor Christoph Senn has spent years studying the role top leaders play in B2B relationships. In this episode, he shares the five archetypes of CEO behavior when it ... Show More
26m 36s
Nov 2024
Why DEI Still Matters (and How to Get It Right)
Amid the racial reckoning that followed George Floyd’s murder in 2020, many U.S. business leaders promised to make workplaces more diverse, equitable, and inclusive. But these efforts have now slowed, and many DEI teams have faced cuts, and calls for anti-racist leadership have a ... Show More
31m 19s