CEDR Mediator Heather Allen discusses a dispute in a family run business and how being a neutral chair helped resolve the case. Video Contents: 00:00 - A board with only one non family member 00:17 - Three generations of the family are involved with the company 00:30 - Technical changes to the business necessitate the appointment of a new board member 01:00 - Coaching the parties to have better conversations 00:57 - The value of the claim and the franchisors demands 01:16 - Being a neutral chair
Watch Heather Discuss the case here: https://youtu.be/LZ--8oC3MNM #cedr #business #disputes #mediation