French Lebanese born and raised, Maya Mattar is a professional in people development, educator, and public speaker. Over the course of her 20-year career in the service industry, during which she gained international experience in the Middle East and Southeast Asia, she has assisted over 10,000 individuals in developing their skills. Maya holds a master's degree in Coaching Psychology and is devoted to assisting individuals and organizations to "change their doing by changing their viewing." Maya is the author of the best-selling book "Lasting Impressions - The Framework for Consistent Service Delivery" on Amazon. This book is required reading for those in the service industry who seek practical advice and techniques for delivering excellence.
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