logo
episode-header-image
Oct 2023
13m 9s

How To Deal With An Aggressive Service D...

Business Outlaws Network
About this episode
tail spinning
Up next
Sep 21
You Don't Need Advisor Training | SDR #377
In this episode of Service Drive Revolution, Chris "Bulldog" Collins, Hogi and Adam explain why training advisors before fixing the operating system can make a service drive worse. If advisors sell more work but the shop cannot complete it, repair orders stall, promise times slip ... Show More
57m 49s
Sep 14
Avoiding Socialsm in the Service Drive | SDR #376
Socialism in the service drive starts the same way every time: top performers get capped, weak performers get carried, and the whole shop drifts toward the middle. In this episode of Service Drive Revolution, Chris Collins, Adam Krey, and Hogi break down how to spot it early and ... Show More
54m 33s
Sep 7
Socialism In The Service Drive | SDR #375
Is socialism coming to your service drive? In this episode of Service Drive Revolution, Chris Collins, Chris Hogland, and Adam Krey dig into one of the biggest conversations building inside fixed operations: technician pay, flat rate vs. hourly, student debt, apprenticeship progr ... Show More
55m 58s
Recommended Episodes
Aug 2024
How to Go From Team Member to CEO
Today we’ll hear about:  A son looking for advice on how to stay humble while taking over his dad’s business   A business owner wondering if he needs to have a replacement ready before firing someone   A veterinarian unsure if she needs to offer a sign-on bonus to compete with ... Show More
49m 19s
Mar 2020
Subversive Employees
Do you have an employee working against you? Dan and Alison answer your questions with the help of Adrian Gostick, an executive coach and author. They talk through what to do when your direct report is creating problems only to fix them, one team member is hoarding knowledge, or ... Show More
32m 38s
Mar 2023
Anger Management
Have you ever been on the receiving end of someone’s short fuse? Or maybe you’ve lost your temper at work and find yourself paying the price…In this episode, Mary and Chris help listeners deal with both their anger issues and the rage of others.Hiding From Mrs. Hyde in Seattle re ... Show More
30m 8s
Sep 2025
My Employees Can’t Stand Each Other (It’s Driving Me Nuts)
Today, we’ll hear about: • A business owner dealing with two employees who continually fight • A woman trying to protect her family from her bad business decision • A man frustrated that his team is taking advantage of him • A young lawyer who’s been offered a partnership at his ... Show More
48m 58s
Sep 2025
My Loyal Employee Can’t Do the Job (Should I Promote Him?)
Today, we’ll hear about: An operations manager looking to promote his replacement, but he’s underqualified A business owner looking for ways to lower his tax bill—but there’s a catch How Dave Ramsey overcame loneliness in leadership A flourishing business considering when to impl ... Show More
39m 17s
Mar 2025
Trial Lawyer: Here’s How to Handle Conflict in Your Business (With Jefferson Fisher)
Today, we’ll hear about:  A business owner whose partner refuses to retire  A leader looking for advice on how to seek honest feedback from her team  A family trying to ensure their company survives  A business owner seeking for advice on how to deal with a difficult ... Show More
53m 3s
Jul 2024
#300: Dealing with a Difficult Employee
In this episode, Perry Holly and Chris Cote discuss how to deal with difficult team members. They emphasize the importance of self-reflection and building relationships with team members. They also discuss the need to address the behavior as unacceptable and set clear expectation ... Show More
26m 27s
Dec 2023
Managing My Manager (Help!)
During a recent Managing Up presentation, Mary received some questions about dealing with a variety of bosses. She thought it would be fun to get Chris’ input on them, too!Tune into this week’s episode to learn how to work with an impulsive boss, ask for help when you’re spread t ... Show More
32 m
Sep 2020
Coaching Problem Employees
Do you have a difficult subordinate who needs coaching? Dan and Alison answer your questions with the help of Melvin Smith, a professor at the Weatherhead School of Management at Case Western Reserve University. They talk through what to do when your new employee is slacking off, ... Show More
35m 22s
Jul 2023
Leadership Can Be Uncomfortable
Today, we’ll hear about: •       How to coach an employee who needs to improve in their job performance •       The best way to pass your business to family without financially screwing them •       How to know when you should buy new or used equipment for your business •       W ... Show More
52m 1s
Listen to millions of songs and podcasts on Anghami