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Sep 2023
13m 47s

#38 The User Experience of AI Products o...

PATRICIA REINERS
About this episode

Welcome to another episode of "Future of UX," where we explore the intersection of design and technology. Today, we dive deep into the user experience of AI products. From the current state of usability in AI to the challenges and opportunities that lie ahead, this episode is a comprehensive guide for designers and tech enthusiasts alike.

📌 What You'll Learn:

  • Current State of UX in AI: Understand the usability issues plaguing popular AI products like voice assistants and chatbots.

  • Traditional Usability Principles: Revisit Nielsen’s 10 heuristics and see how they apply (or don't) to AI interfaces.

  • Early vs. Late Adopters: Learn why designing for a mainstream audience is crucial for the success of AI products.

  • New UX Challenges: Discover the unique problems AI introduces, such as "ideation abundance," and how to manage them.

  • Case Studies: Get insights into the UX of popular AI tools like Google's AutoML, ChatGPT, Canva, Adobe Briefly, and TextFX.

  • UX Investment in AI: Understand why companies need to prioritize UX in their AI development.

  • Future Directions: Explore the endless possibilities of human-centric AI and the need for a strong UX foundation.

📚 Resources Mentioned:

🔑 Key Takeaways:

  1. Human-Centric Design: The future of AI must focus on bridging the gap between technological innovation and human needs.

  2. Usability is Key: Great UX in AI is not a luxury; it's a necessity for both user satisfaction and business success.

  3. Continuous Learning: As UX professionals, staying updated on the evolving landscape of AI is essential for effective design.

Don't miss this enlightening episode that promises to equip you with the knowledge and tools you need to navigate the UX challenges and opportunities in AI. Subscribe now to "Future of UX" and stay ahead of the curve!


📚 Resources Mentioned:

✨ AI Toolkit for Designer: ⁠⁠Download the AI Toolkit⁠

⁠⁠⁠⁠ AI for Designer⁠⁠⁠⁠ ⁠Course (Launching in January)


💌 Newsletter

⁠⁠⁠⁠Free Weekly UX insights and updates: UX Newsletter⁠⁠⁠⁠


Find me on Socials

📸 ⁠⁠⁠⁠⁠Instagram @ux.patricia⁠⁠⁠⁠⁠

🐦 ⁠⁠⁠⁠⁠Twitter @ux_Patricia⁠⁠⁠⁠⁠

🎨 ⁠⁠⁠⁠⁠Linkedin Patricia Reiners⁠⁠⁠⁠⁠

📝 ⁠⁠⁠⁠⁠My UX Design Blog ⁠⁠⁠⁠⁠

🎥 ⁠⁠⁠⁠⁠Youtube ⁠⁠


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