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Sep 2023
32m 37s

Coffee: An Uptapped $44 billion MENA Mar...

Step
About this episode

Coffee, the global brew that awakens senses and fuels conversations, served as the backdrop for an enriching discussion featuring prominent speakers Paul Papadimitriou, Ali Al Ebrahim, Rashid AlFalasi, Mohammed Bostaji, and Amna Almansoori. In this caffeinated conversation, they stirred insights about the rapid growth of the coffee industry, its technological evolution, and the art of blending data with beans, all while savoring the notion that coffee isn't just a drink; it's a lifestyle, a journey, and a daily dose of inspiration.

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HIGHLIGHTS

(0:20) - Who Are You, and What's Your Coffee Pick?

(3:09) - Brewing Coffee Culture in the Region

(12:37) - On-Demand Coffee: An Opportunity Brewing

(20:37) - A Sip of Coffee Analytics

(25:58) - Crafting the Perfect Blend: Technology and the Customer Experience

(30:39) - Coffee Is Not Just a Drink, But a Lifestyle

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QUOTES

"There's always an experience to add to your cup of coffee."

"If you are a company who cares about your customer, I think you should have access to data and this information and then you need to find a way to make them even more happier."

"First, we want to focus on making customer happy. So I would say it's part of making other people happy made us love coffee."

"Coffee brings everybody together, and this is what I like about coffee."

"And for us, when you build like a coffee chain, it's hard to be there in each branch and you know, build this relationship."

"Now when I want to meet somebody for business and instead of going for business dinners, lunches, we go for a coffee. So it's it's more personal, casual, less formal. So for me coffee is a lifestyle."

"...so a lot of people think it's food, food, food, and then coffee and the beverage market but actually, the beverage market is growing strongly and we're seeing even more deals happening the next few months, not even years."

"We have more than 5000 tea and coffee houses across the country in UAE speciality coffee has evolved it has created an opportunities for for the grinders for the manufacturers of the machine."

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