Rapid Response with Bob Safian: How do you re-skill a 65,000-strong workforce to prepare for the AI revolution? PwC recently invested $1 billion into AI, hoping to unleash never-before-seen potential for employees and clients. US chief Tim Ryan explains why and how the money will be spent, plus shares what he’s advising fellow CEOs about which industries are ... Show More
Oct 8
Building a marketplace from scratch, with Hipcamp founder Alyssa Ravasio
Alyssa Ravasio loves using ‘coyote trickster energy’ to get more people to put down their technology. Her camping marketplace, Hipcamp, has grown into the largest source for booking campsites on public and private land. She talks with host Jeff Berman about scaling the company, l ... Show More
32m 2s
Aug 2023
Responsible AI: Building trust, shaping policy
Text us your thoughts on this episodeWith the use of generative AI accelerating, it’s important to focus on how business leaders can get the most out of their tech investment in a trusted and ethical way. In this episode, we dive into responsible AI – what it is, why it’s importa ... Show More
30m 22s
Feb 2024
The Power of AI in Sales and Customer Support with Tom Ryan
Learn how AI is transforming sales and customer support from AI pioneer Thomas Ryan of Bigly Sales. Get insights on AI accuracy, impacts on customer experiences, early adoption benefits, concerns about replacing humans, and why businesses must embrace this technology revolution o ... Show More
26m 34s
May 2023
What We Do and Don’t Know About Generative AI
<p>Sylvain Duranton helps companies build AI-enabled businesses. As the the global leader of BCG X, he has a front row seat to the generative AI revolution. He discusses the industries likely to face the most disruption, the future of work, and how generative AI can help solve ch ... Show More
22m 58s
Oct 2025
The Playbook for Building a Career That Wins in the Age of AI
In today's episode, I talk about the real impact of AI on careers — especially for people working in customer experience and customer service. I break down why AI isn’t something to fear, but an opportunity to learn, adapt, and lead. We dive into how this shift is creating massiv ... Show More
51m 52s
<p>In this episode of the <a href="https://www.linkedin.com/article/edit/7292197554119733248/#" rel="noopener noreferrer" target="_blank">HR Leaders</a> Podcast, we welcome <a href="https://www.linkedin.com/article/edit/7292197554119733248/#" rel="noopener noreferrer" target="_bl ... Show More