logo
episode-header-image
Jul 2023
32m 8s

30. Stakeholder Relationships (feat. Sar...

NIELSEN NORMAN GROUP
About this episode
tail spinning
Up next
May 26
Incorruptible: How Great Companies Stay Great with Eric Ries
Most UX practitioners have spent their careers fighting for the user — pushing back against dark patterns, advocating for quality, and insisting that making things better for people is also better for the business. Eric Ries would say that instinct is exactly right. And that it's ... Show More
37m 56s
Apr 29
60. Conversational Design and UI: Why Language Matters More Than Ever
What does it actually mean to design conversationally? Not "add a chatbot" — but genuinely apply the principles of human conversation to the systems we build?In this episode, host Laura Klein sits down with Erika Hall, author of Conversational Design and Just Enough Research, to ... Show More
45m 8s
Apr 1
59. Getting Hired in UX: What to Do When Apply-and-Wait Isn't Enough
Navigating the UX job market has always had its ups and downs, especially with AI reshaping the industry. In this episode, host Laura Klein sits down with Evan Sunwall, NN/G's Director of Self-Paced Training, to share candid advice for UX practitioners trying to actively job sear ... Show More
37m 55s
Recommended Episodes
Aug 2024
What effective stakeholder engagement looks like
<p>Innovation Forum’s Tanya Richard and Ian Welsh talk about best practices to engage with stakeholders. They discuss the growing need for transparency and authenticity to build trust among stakeholders, and to bring in critical voices to co-create solutions that incorporate vari ... Show More
15m 13s
May 2024
Stakeholder Management & Setting Expectations
<p>Gabrio Linari, Director and Owner of ROCK SEO, explores effective SEO management strategies. Effective stakeholder management and setting clear expectations are essential for successful SEO initiatives. By fostering open communication, understanding stakeholder needs, and prov ... Show More
33m 1s
May 2022
The Rise of Community and How to Build One, with Sara Pion
In this episode, Benji talks to Sara Pion, Senior Growth Manager at Voiceflow. B2B businesses hope to create a strong spirit of community with their clients and customers. However, this is far easier said than done. Voiceflow both built and migrated a large community of users and ... Show More
57m 2s
Mar 2025
How to help your team build trust
Establishing trust with customers and constituents is the cornerstone of a healthy organization—but frontline teams must learn how to do it. In this episode, Anne and Frances help a concerned caller who worries that her team isn’t handling the public’s concerns with enough empath ... Show More
31m 20s
Nov 2022
309 - Human Relationships are Product Management
In the latest episode of This is Product Management Jamin Brazil, Managing Director of HubUX at Voxpopme, talks about why building solid human relationships and becoming indispensable in solving a problem for your customer can determine the success of a product, and why adding va ... Show More
34m 36s
May 2024
Rachel Botsman: How to build and maintain trust
<p>What is trust, and why is it so easy to tear down? In this episode, world leading expert on trust, Rachel Botsman, addresses the challenges of building and maintaining trust. Nicolai and Rachel explore the key moments that foster trust and the essential elements of building st ... Show More
43m 18s
Jul 2025
Building Lasting Buyer Relationships on LinkedIn
This episode brought to you by our Sales Logic Expert Exchange with Brynne Tillman. Uncover actionable social selling strategies that prioritize value and trust. This episode focuses on the importance of a structured social selling approach, featuring critical stages such as buye ... Show More
26m 22s
May 2024
#294: Winning the Relationship Game
The conversation revolves around the topic of winning the relationship game and how leaders can lift people up and create positive relationships. The hosts discuss the different types of people in relationships, including adders, subtractors, multipliers, and dividers. They empha ... Show More
20m 3s