As Covid restrictions were eased last year, the demand to travel abroad by air overtook the readiness of the industry to cope, leading to thousands of flights being cancelled and enormous queues at several airport terminals because of a shortage of staff across the board from security to baggage handlers and flight attendants. What can passengers expect this year and has the industry been able to address the problems it experienced last year to provide a smooth passenger experience this year? Evan Davis and guests discuss.
GUESTS
Willie Walsh, Director General, International Air Transport Association, Former Chief Executive, IAG and British Airways
Tim Hawkins, Chief of Staff, Manchester Airports Group
Sally Gethin, Independent Aviation and Travel Analyst and Commentator
Produced in Partnership with The Open University.
PRODUCTION TEAM
Producers: Julie Ball and Simon Tulett Researcher: Marianna Brain Editor: China Collins Sound: Rod Farquhar Production Co-ordinator: Brenda Brown