logo
episode-header-image
May 2023
16m 12s

Why Empathy in Health Care Matters

Knowledge at Wharton
About this episode
A new study co-authored by Wharton’s Ingrid Nembhard finds that patients who are treated with empathy have better health outcomes. She explains why empathy in health care delivery should become standard.

Hosted on Acast. See acast.com/privacy for more information.

Up next
Oct 7
Ripple Effect: Having It All | Corinne Low
Wharton’s Corinne Low talks about her new book, Having It All: What Data Tells Us About Women’s Lives and Getting the Most Out of Yours. This Ripple Effect episode is part of the “Meet the Authors” series. Hosted on Acast. See acast.com/privacy for more information. 
17m 45s
Sep 26
This Week In Business: Balancing Optimism and Caution in Innovation and Business Strategy
Cait Lamberton, Wharton School Vice Dean and Professor of Marketing, explains how businesses can balance enthusiasm for new technologies, such as AI, with historical lessons, market fundamentals, and strategic analysis to identify sustainable innovation and avoid costly missteps. ... Show More
10m 27s
Sep 18
Wharton Marketing Matters: Yahoo's Global Head of B2B Marketing, Sponsorships, and Events, Shannon Shae Montoya
Shannon Shae Montoya, Global Head of B2B Marketing, Sponsorships, and Events at Yahoo, joins Barbara Kahn to explore how Yahoo leverages data, creativity, and nostalgia to craft experiential marketing campaigns that leave lasting impressions—revitalizing the brand for new generat ... Show More
32m 15s
Recommended Episodes
May 2023
How much empathy should doctors have?
A good bedside manner is a wanted quality in healthcare professionals. But as is performing procedures that can be painful or uncomfortable. As medical students train to become doctors, they can experience changes in their levels of empathy; the ability to resonate with how other ... Show More
27m 53s
Jul 2023
Rebooting American Health Care, with Amy Finkelstein
How can public policy improve upon and fix the mess of U.S. health care? In a new book, health economists Amy Finkelstein (MIT) and Liran Einav (Stanford) argue that's the wrong question. Instead, they suggest we ask: What is it that U.S. health policy should try to accomplish?Fi ... Show More
47m 15s
Jun 2024
Handle with Care to Giving Bad News
Host: Darryl S. Chutka, M.D. [@chutkaMD] Guest: Amanda K. Lorenz, M.D. Giving our patients bad or unexpected news is one of the most difficult, but also one of the most important responsibilities we have as health care clinicians. This is when our patients need us the most and we ... Show More
26m 19s
Jan 2024
Are Babies Racist? Is Empathy Bad for Society? And More with Dr. Paul Bloom
In this episode we start with a dive into evolutionary psychology and how biases have been programmed into you by millions of years of evolution, look at why our guest condemns the concept of Empathy, how the science demonstrates that empathy has no correlation with doing good in ... Show More
43m 51s
Oct 2021
Selects: How Empathy Works
Empathy can often be confused with sympathy and regular old compassion. But it's not exactly either one of those. Some say a lack of empathy can indicate sociopathic tendencies, but that's not always true either. So what is empathy and what makes someone prone to empathize? Liste ... Show More
52m 21s
Jun 2017
What The Health - Episode 1
In the inaugural episode of “What the Health?” Julie Rovner of Kaiser Health News, Joanne Kenen of Politico, Margot Sanger-Katz of the New York Times, and Paige Winfield Cunningham of the Washington Post discuss the state of the Senate’s effort to “repeal and replace” the Afforda ... Show More
24m 31s
Jan 2023
How Nonprofit Hospitals Put Profits Over Patients
Nonprofit hospitals — which make up around half of hospitals in the United States — were founded to help the poor.But a Times investigation has revealed that many have deviated from those charitable roots, behaving like for-profit companies, sometimes to the detriment of the heal ... Show More
31m 49s
Jan 2020
Saving Private Health Care
Janet Feldman has been paying for private insurance for years. She does so even though Australia has a robust public insurance option. But when she was diagnosed with a serious illness, her doctor told her not to use the private insurance she was paying for. She stuck to public i ... Show More
29m 25s
Jun 2022
How comic strips create better health care | Sam Hester
Comics creator Sam Hester is part of a growing movement within health care: graphic medicine. In short, literally drawing attention to a patient's needs and goals with pictures to foster better and more accessible caretaking. Hester shares how illustrating small details of her mo ... Show More
18m 19s