For years, Airbnb gave hosts discretion to accept or reject a guest after seeing little more than a name and a picture, believing that eliminating anonymity was the best way for the company to build trust. But after research provided evidence that Black hosts received less in rent than hosts of other races and showed signs of discrimination against guests wi ... Show More
Jul 8
At Booking.com, Innovation Means Constant Failure (Summer Repeat)
During a busy travel season, digital travel platform Booking.com tried a risky experiment that meant changing the site’s landing page. Then CEO Gillian Tans made the decision to lean into the company’s “test everything” culture—even if it meant failure. In this episode from 2019, ... Show More
26m 41s
Jun 24
Ensuring Boston Ballet Stays Relevant
Ming Min Hui, executive director of Boston Ballet, is unique in her field. As a young, Asian American woman with a HBS MBA and a background in finance, she focuses on ensuring the ballet company stays true to its art form and still relevant to its times. Hui had worked for eight ... Show More
30m 59s
Oct 2023
1083 - How Much Does AirBnB Take? AirBnB Host Fees Explained by Emily Benda Gaylord
Over the last decade, real estate investors have used Airbnb to rent properties and meet new people worldwide. The short-term rentals business continues to grow—in 2021, the typical U.S. host made $13,800 on Airbnb, an 85% increase over Airbnb host income in 2019. Suppose you’re ... Show More
13m 12s
Aug 2023
1046 - Is the Airbnb Collapse Actually Happening? Here’s What We Know by Lindsay Frankel
There’s no doubt that occupancy rates are declining for Airbnb properties amid a supply increase, but whether we’re entering an Airbnb apocalypse or just seeing a heated market moderate depends on who you ask. Nick Gerli, CEO of Reventure Consulting, began a viral debate over the ... Show More
13m 2s
Mar 2022
Rapid Response: How Airbnb.org is housing Ukrainian refugees, w/Airbnb co-founder Joe Gebbia
Airbnb’s charitable arm, Airbnb.org, has committed to offer free, temporary housing for up to 100,000 refugees fleeing Ukraine. Airbnb co-founder Joe Gebbia joins Rapid Response to discuss how the company is deploying business tools for humanitarian benefit. He also shares how Ai ... Show More
28m 29s
Apr 2020
Rapid Response: Airbnb’s Brian Chesky: "Crisis is pushing us back to our roots"
As the pandemic hit, Airbnb was preparing for an IPO. Within a matter of days, everything changed dramatically, as travel worldwide screamed to a halt. “I felt like I was captain of a ship and a torpedo hit the side,” says CEO Brian Chesky. Airbnb responded quickly, announcing th ... Show More
34m 24s
Sep 2023
The Airbnb Millionaire - A Guide to Building, Scaling, and Running a Successful Hospitality Investment Business | Michael Elefante (Replay)
In this episode of the Millionaire Mindcast, we are joined by Michael Elefante, who shares his experience around how amazing AirBnB and hospitality are, what is the criteria for great hospitality assets, building social media presence, and a guide to building, scaling, and runnin ... Show More
40m 26s
Mar 2021
Airbnb's Brian Chesky: "We died and were reborn." A special Rapid Response
Headlines last April predicted death for Airbnb. How could it survive a pandemic that stopped their core business cold? As the business cratered (in 8 weeks, they lost 80% of revenue), CEO Brian Chesky realized: It was a moment to step back, rethink and do more than anyone expect ... Show More
41m 56s