logo
episode-header-image
Nov 2020
24m 37s

Holiday Shopping in 2020

McKinsey Retail & Consumer Goods
About this episode

Read more >
   Listen to the podcast (duration: 24:33) >  This holiday season, the customer is up for grabs. Here’s what retailers need to know and how they can plan ahead. McKinsey experts Tamara Charm and Brian Ruwadi share highlights from McKinsey’s latest holiday shopping report, for which they surveyed more than 3,500 consumers in five countries.

See www.mckinsey.com/privacy-policy for privacy information

Up next
Oct 9
How today’s consumers are spending their time and money
What are the trends shaping consumer sentiment and behavior in 2025—and what are the implications for brands and retailers?See www.mckinsey.com/privacy-policy for privacy information 
26m 46s
Sep 8
Holiday shopping 2025: US consumers hunt for early deals
They’re concerned about inflation and looking for value, so US consumers are changing their shopping habits this holiday season. Here’s what that means for retailers and consumer goods companies.See www.mckinsey.com/privacy-policy for privacy information 
23m 19s
Aug 28
A close look at the global beauty industry in 2025
We asked 15,000 consumers and 100-plus executives for their perspectives on today’s beauty market. In this episode, we highlight the themes that emerged from our research. See www.mckinsey.com/privacy-policy for privacy information 
27m 18s
Recommended Episodes
Dec 2023
Holiday shopping: Consumer savvy and retailer responses
Across the United States, consumers are continuing to spend, but they’re not opening their wallets too wide. Joining us are McKinsey partners Colleen Baum and Tamara Charm who say retailers that offer personalized promotions, same-day delivery, and “buy now, pay later” plans are ... Show More
23m 18s
Jun 2023
Sustainability sells in the US consumer market
When you’re grocery shopping and see a product that claims it’s “good for the planet” or “society” - are you more inclined to buy it? If yes was your answer, you’re not alone. This is according to a joint study by McKinsey and Nielson IQ about US consumer behavior and spending. T ... Show More
25m 30s
Nov 2021
Serving the Black consumer is a $300 billion opportunity
Due to a lack of product and services tailored specifically to meet the needs and wants of Black consumers, their loyalty is up for grabs and offers a huge opportunity for business. There is also a greater chance to meet social and moral objectives. This, according to McKinsey's ... Show More
30m 42s
Aug 2022
Creating good packaging for packaged goods
Read more >    Listen to the podcast (duration: 21:59) >  Lucia and Roberta are taking a summer break, so today we feature an episode of the McKinsey on Consumer and Retail podcast. Many consumer products will soon be in packages that are stronger, sustainable, and 'smart.' Hear ... Show More
22m 1s
Feb 2022
Why business must heed customer reviews
McKinsey's research says that peer-purchasing insight seems to have more influence on consumers than any kind of marketing strategy. Today, Roberta Fusaro speaks with Dave Fedewa, McKinsey partner and Chauncey Holder, McKinsey senior expert to understand how and why business must ... Show More
27m 17s
Jan 2023
New year, new tech, no problem
McKinsey analyzed 14 new trends in its latest report on business technology. Here are the three that leaders need to know about most. In this episode of The McKinsey Podcast, partners Michael Chui and Roger Roberts speak with McKinsey editorial director Roberta Fusaro about McKin ... Show More
30m 7s
Jun 2024
A new itinerary for the tourism industry
McKinsey spoke with more than 5,000 travelers across geographies and generations as part of a recently published survey that reveals clear differences in behaviors, motivations, and expectations among a diverse set of tourists. On this episode of The McKinsey Podcast, McKinsey’s ... Show More
30m 59s
Oct 2023
Funnel vision: Marketing with an investor mindset
When times get tough, marketing budgets are among the first ones cut. But such cutbacks can be shortsighted. On this edition of The McKinsey Podcast, McKinsey senior partner Kelsey Robinson chats with cohost and editorial director Roberta Fusaro about why chief marketing officers ... Show More
20m 12s
Dec 2022
Why on earth should business care about space?
The volume of information available from space is unprecedented. McKinsey experts Ryan Brukardt and Jesse Klempner join host and McKinsey partner, Mina Alaghband to share the incredible ways in which the space-for-earth economy has evolved and how it needs to scale. This is a gue ... Show More
31m 28s
Apr 2024
CEO priorities: Where to focus as the year unfolds
Over the past several years, CEOs have faced mounting uncertainty—and 2024 is proving no exception. On this episode of The McKinsey Podcast, Homayoun Hatami, McKinsey’s managing partner for client capabilities, and Liz Hilton Segel, McKinsey’s chief client officer, speak with glo ... Show More
24m 38s