logo
episode-header-image
Jan 2023
27m 41s

Navigating Crucial Conversations with Jo...

MARK RAFFAN
About this episode
tail spinning
Up next
Mar 2024
How to Appear More Trustworthy through Nonverbal Communication, Throwback with Dr. Abbie Maroño, Ep #446
According to Dr. Abbie Maroño, someone judges whether or not they can trust you within 33 milliseconds of meeting you. Once they've made their observation, they'll spend every interaction looking for cues to confirm what they felt (correct or not). So how do you convey trustworth ... Show More
39m 9s
Mar 2024
Take Command of Your Mindset with Joe Hart, Ep #445
Dale Carnegie is a global training organization with 200 operations in 86 countries. Its instructors teach the Dale Carnegie course following the model he developed over 100 years ago. Joe Hart took the course as a young lawyer, and it changed the trajectory of his life. He left ... Show More
24m 43s
Mar 2024
What is Your Style Under Stress? Throwback with Joseph Grenny, Ep #444
How do you handle stressful conversations? Do you know how you're likely to react? Do you default to being aggressive or combative? It's crucial that you understand how you react—i.e. your "style under stress"— in tense situations to change how you show up in the moment. Navigati ... Show More
27m 15s
Recommended Episodes
Jun 2025
207. From Conflict to Connection: Having Crucial Conversations that Count
How victim, villain, and helpless stories sabotage our most important conversations.The hardest conversations aren’t just about what you say to the other person. According to Joseph Grenny, critical conversations begin with the stories that you tell yourself.As a leading expert o ... Show More
29m 45s
Mar 2023
Crucial Conversations - book summary - Tools for Talking When Stakes are High, Third Edition
<p>In this episode of the podcast, we summarize the book &quot;<strong>Crucial Conversations</strong>: Tools for talking when stakes are high&quot; by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler. The book provides practical advice and tools for having difficult ... Show More
4m 8s
Aug 2025
222. Discussing Through Discomfort: Why the Conversations You Avoid Cost You the Most
Some conversations are uncomfortable, but avoiding them comes with a cost.You want a more successful career, a more fulfilling relationship, a more meaningful life? What if all that’s standing in your way — are the conversations that you’re avoiding?“Most things that we want in l ... Show More
26m 1s
Aug 2025
#86 Negotiation Expert: Stop Arguing, Start Winning | Kwame Christian
Join host Codie Sanchez as she delves into the art of communication and negotiation with Kwame Christian, a seasoned lawyer, mediator, and negotiation expert. Kwame offers invaluable insights on staying calm during arguments, avoiding common pitfalls in negotiation, and the impor ... Show More
1h 1m
Mar 2024
Designing Conversations for Negotiation with Daniel Stillman
Buy the book "Good Talk" by Daniel Stillman https://www.danielstillman.com/good-talk In this insightful episode, Kwame Christian, Esq., M.A., sits down with conversation design expert Daniel Stillman to explore the transformative power of mental models and conversation framework ... Show More
39m 3s
Mar 2025
How To Say Less and Mean More with Communication Expert Jefferson Fisher
Struggling to Be Heard? Master This One Communication Skill to Instantly Gain More Respect & Influence If you’ve ever found yourself over-explaining, struggling to get your point across, or avoiding tough conversations, this episode is for you. Communication expert and trial lawy ... Show More
1h 2m
May 2025
204. Tough Talks: Turn Tension Into Trust
How to have the conversations that are most difficult — and most important.Before you can have hard conversations with others, you need to have an honest conversation with yourself. That's the counterintuitive advice from Sheila Heen, who says our own internal narratives often de ... Show More
31m 44s
Sep 2025
229. Rethinks: How to Speak Successfully When You’re Put on the Spot
To celebrate its second anniversary, we revisit our favourite tools and tips from Matt’s book, Think Faster, Talk Smarter.Original executive producer Jenny Luna turns the tables and interviews host and strategic communications lecturer Matt Abrahams about his bestselling book, Th ... Show More
26m 16s
Aug 2025
12 Powerful Listening Hacks to Instantly Build Deeper Connections
👇 SUBSCRIBE TO MY YOUTUBE CHANNEL - so this show can reach more people 👇 https://www.youtube.com/channel/UCIprGZAdzn3ZqgLmDuibYcw?sub_confirmation=1 Click the Link Below to Subscribe to my email list to MAXOUT your life (all value, no fluff) https://konect.to/edmylett The Power ... Show More
1h 35m
Nov 2024
281: Unveiling the Why of Behavior to Inspire Change with Amanda Frye
Welcome to the PMO Strategies Podcast + Blog, where PMO leaders become IMPACT Drivers! PMI Talent Triangle: Power Skills Navigating stakeholder resistance? You’re not alone. In this week’s podcast, Amanda Frye introduces her framework of Kind Transparency—a powerful approach to m ... Show More
43m 58s