When the Yarmouk refugee camp outside Damascus was overrun by ISIS, a bad situation got much worse. Ban Ki moon called it "the deepest circle of hell" and UN humanitarian agencies are struggling to help people escape from the encampment. On the line to discuss these efforts is Richard Wright of the United Nations Relief and Works Agency, which is a humanitarian agency for Palestinian refugees in the middle east. Wright relays the current situation in Yarmouk, describes the UN's ongoing efforts to navigate between warring factions and the government, and tells the story of the hundreds of thousands of Palestinian refugees who have been caught up in the Syrian civil war.