Sep 15
#456 - How do you show clients you actually care?
In this episode, Dillon explores what it really means to show clients and employees you care — arguing that actions, not words, are what build trust. He connects this to his own demanding travel schedule and the day-to-day work of showing up, answering the phone, and following th ... Show More
4m 35s
Sep 10
#455 - Our Growth Trajectory: Lessons from Bezos's 1997 Letter
Dillon reflects on VDS's explosive growth — tripling, then nearly 8x'ing revenue year over year — and the challenge of writing a founding document to guide the company's future. Drawing inspiration from Jeff Bezos's 1997 shareholder letter, he discusses why concise, well-consider ... Show More
10m 26s