Why fly when you can videoconference? After a year of Covid lockdowns, that's the question many business executives are asking themselves.
Manuela Saragosa speaks to one frequent flyer, Juliette Kayyem, who says that after a year of being grounded, she now thinks more about time with her kids, not to mention the carbon footprint of all her air miles. And she's not the only one - business travel consultant Scott Gillespie says corporate travel managers across the planet are now using the opportunity to reassess the financial and climate cost of their entire corporate travel policy.
So should the airlines and travel agencies be afraid? After all, business clients pay the fattest profit margins. We ask Jeffrey Goh, chief executive of the world's biggest airline grouping, the Star Alliance, plus Evan Konwiser of American Express' global business travel agency.
Producer: Laurence Knight
(Picture: A woman with a suitcase at the Madrid airport; Credit: Alejandro Martinez Velez/Europa Press via Getty Images)
