Today I'm talking to Prashanth Chandrasekar the CEO of Stack Overflow – a highly specialized kind of social network, with a really unique business model. If you don't know Stack Overflow is a major part of the modern software development landscape: it’s where developers come together, ask questions, and get answers about how to build software, including actual code they can use in their own projects. It’s basically a huge question and answer forum. More than 100 million people visit Stack Overflow every single month. The company also sells Stack Overflow as an internal forum tool that big companies can use for their own teams: Microsoft, Google, Logitech—you name it, they’re using Stack Overflow to coordinate conversations between their engineers.

The platform has a long reputation of elitism; Prashanth himself is a developer and he told me his own first experience on Stack Overflow was a negative one. In fact, he took over as CEO about three years ago, after a pretty serious moderation controversy that saw several longtime Stack Overflow moderators quit. I wanted to talk to Prashanth about how it works, how the company makes money, and how to grow such a specialized user base while still being welcoming to new people.

Links:

Software-as-a-Service (SaaS)

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Code of Conduct - Stack Overflow

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