After severe storms struck Lake Charles, many homeowners expected to rebuild quickly. They had been paying home insurance premiums for years for just this moment. It had given them peace of mind.
But many people found that their insurance didn’t cover damage the way they thought it would. People like Danielle and Al Guillory, who received an initial insurance payment that was tens of thousands less than the cost of repairs. In this episode, we learn how the insurance industry has started playing hardball after weather disasters — and what that might mean for communities across the country in the age of climate change.