Psychological Safety, Organizational Per...

Teresa Mitrovic is a leadership learning consultant and creator of a framework for increasing organizational performance via psychological safety.  Those are big and abstract words that mean she helps organizations do what they do better by improving the culture and the way team members relate to each other. 

She is the author of the book 'The Currency of Connection: How Trust Transforms Life, Relationships and Work' and the founder of Oro Collective.

In our conversation we hear some of her career journey through leadership roles at Hasbro to The Walt Disney Company and Universal Pictures, and eventually to what she does now.

I had a blast with Theresa.  Her work runs parallel to mine in many ways.  It was one of those conversations that could have continued for so much longer than the time allowed.

-What Teresa does

-The psychologically safe performance model

-The 3 aspects of the model — performance, psychological safety and trust

-Connect mode versus protect mode

-How Teresa created the model

-Her journey as a team leader

-Harnessing our emotions and bringing them to the work-table

-Creating facilitation and accountability in your team

-Transformational journeys — transforming other people’s lives 

-How Teresa got into marketing and psychology

-Teresa’s professional roles and how they added to her experience

-The importance of building and nurturing relationships

-Making leadership roles meaningful

-Teresa’s retraining — transitioning into her business

-Teresa’s definition of leaders — anyone who has an impact

-Helping leaders create an environment that enhances performance

-The importance of care, credibility, capability and consistency as a leader

-Feedback — practicing humility and acknowledgement

-People who are leaders versus leaders doing a job

-Teresa’s perspective on meaning, legacy and purpose

Shownotes here: https://themeaningmovement.com/teresa