Around the world, we've become increasingly cynical about other people, public institutions, and corporations. In Edelman's 2022 Trust Barometer, nearly 60% of respondents across 27 countries reported that their default is to distrust. And that's very bad for business, says Stanford University associate professor of psychology Jamil Zaki. He says that cynics ... Show More
Yesterday
Jimmy Fallon and Bozoma Saint John on What It Takes for People, Products, and Brands to Break Through
In a crowded media and marketing environment, it can be hard to catch the attention and imagination of consumers. Two people paying close attention to what's working now are Tonight Show host Jimmy Fallon and seasoned marketing executive Bozoma Saint John, and they've just launch ... Show More
35m 43s
Oct 7
The Trouble with Tech Companies (and Their Strategies)
Cory Doctorow, author and digital rights advocate, argues that big tech companies from Facebook to Google and beyond have evolved - or devolved - in a disappointing way. He says that many large tech companies begin with a good product, but that over time they prioritize first bus ... Show More
26m 30s
Sep 30
How to Lead with Courage in Chaotic Times
Courage involves taking bold action despite uncertainty and fear. In a volatile business environment, it's hard to be brave. But Ranjay Gulati, a professor at Harvard Business School, says that there are strategies any of us can use to get improve our ability to make smart bets o ... Show More
32m 9s
Jan 2023
How to escape the cynicism trap | Jamil Zaki
Some days, it's hard to be optimistic. But cynicism -- the idea that people are inherently selfish, greedy and dishonest -- is making humanity lonelier and more divided, says psychologist Jamil Zaki. In this episode of TED Business, we are revisiting fascinating research on coope ... Show More
24m 3s
Jun 2022
How to escape the cynicism trap | Jamil Zaki
Some days, it's hard to be optimistic. But cynicism -- the idea that people are inherently selfish, greedy and dishonest -- is making humanity lonelier and more divided, says psychologist Jamil Zaki. Presenting fascinating research on cooperation, empathy and trust, Zaki makes th ... Show More
24m 3s
Apr 2021
How to Build an Inclusive Workplace
Over the last year, in the wake of George Floyd’s murder, many companies have paid lip service to racial inclusion. But what does it actually take to change individuals — and the structures and cultures of organizations? In the first of two episodes on bias, psychologist John Ama ... Show More
50m 45s
Aug 2023
The Science of Empathy, with Stanford Professor Jamil Zaki
#456: Stanford psychology professor Jamil Zaki shares his research and findings around the science of empathy – and how we can apply this to improving our relationships with colleagues, clients, customers, co-founders, and business and investing cohorts.Zaki is the director of th ... Show More
55m 54s
Aug 2019
Workplace Culture Conflicts
Are you at odds with your company’s culture? Dan and Alison answer your questions with the help of Alicia Tillman, the CMO of SAP. They talk through what to do when your company celebrates one kind of worker and ignores others, everyone seems to fit in but you, or a hard-charging ... Show More
30m 51s