Around the world, we've become increasingly cynical about other people, public institutions, and corporations. In Edelman's 2022 Trust Barometer, nearly 60% of respondents across 27 countries reported that their default is to distrust. And that's very bad for business, says Stanford University associate professor of psychology Jamil Zaki. He says that cynics ... Show More
Aug 26
The Kinds of Humor That Help Leaders Build Trust
Leading an organization is a serious job, but Adam Christing argues that humor is a shortcut to building trust at an organization - and without it, you might be missing out on an important leadership tool. Christing is a comedian, speaker and author and he walks through five main ... Show More
30m 27s
Aug 19
How to Bring More Rigor to Your Long-Term Thinking
Amid great economic, political, and technological change, it can feel impossible to predict what might happen next. Nick Foster, a futurist and designer who has worked at Google X, Sony, and elsewhere, says that most of us struggle because we tend to fall into one pattern of thin ... Show More
32m 1s
Jan 2023
How to escape the cynicism trap | Jamil Zaki
Some days, it's hard to be optimistic. But cynicism -- the idea that people are inherently selfish, greedy and dishonest -- is making humanity lonelier and more divided, says psychologist Jamil Zaki. In this episode of TED Business, we are revisiting fascinating research on coope ... Show More
24m 3s
Jun 2022
How to escape the cynicism trap | Jamil Zaki
Some days, it's hard to be optimistic. But cynicism -- the idea that people are inherently selfish, greedy and dishonest -- is making humanity lonelier and more divided, says psychologist Jamil Zaki. Presenting fascinating research on cooperation, empathy and trust, Zaki makes th ... Show More
24m 3s
Apr 2021
How to Build an Inclusive Workplace
Over the last year, in the wake of George Floyd’s murder, many companies have paid lip service to racial inclusion. But what does it actually take to change individuals — and the structures and cultures of organizations? In the first of two episodes on bias, psychologist John Ama ... Show More
50m 45s
Aug 2023
The Science of Empathy, with Stanford Professor Jamil Zaki
#456: Stanford psychology professor Jamil Zaki shares his research and findings around the science of empathy – and how we can apply this to improving our relationships with colleagues, clients, customers, co-founders, and business and investing cohorts.Zaki is the director of th ... Show More
55m 54s
Aug 2019
Workplace Culture Conflicts
Are you at odds with your company’s culture? Dan and Alison answer your questions with the help of Alicia Tillman, the CMO of SAP. They talk through what to do when your company celebrates one kind of worker and ignores others, everyone seems to fit in but you, or a hard-charging ... Show More
30m 51s