At the height of the pandemic in 2020, US Foods struggled, as restaurant and school closures reduced demand for foodservice distribution. The situation improved after the return of indoor dining and in-person learning, but an industry-wide shortage of truck drivers and warehouse staff hampered the foodservice distributor’s post-pandemic recovery. That left C ... Show More
Jul 8
At Booking.com, Innovation Means Constant Failure (Summer Repeat)
During a busy travel season, digital travel platform Booking.com tried a risky experiment that meant changing the site’s landing page. Then CEO Gillian Tans made the decision to lean into the company’s “test everything” culture—even if it meant failure. In this episode from 2019, ... Show More
26m 41s
Jun 24
Ensuring Boston Ballet Stays Relevant
Ming Min Hui, executive director of Boston Ballet, is unique in her field. As a young, Asian American woman with a HBS MBA and a background in finance, she focuses on ensuring the ballet company stays true to its art form and still relevant to its times. Hui had worked for eight ... Show More
30m 59s
Aug 2023
928: Strategy Between the Slices | Steven Cirulis, CFO, Potbelly
Perhaps it would be fair to speculate that were it not for the changing dietary habits of Americans and surprise arrival of a global pandemic, Steven Cirulis would likely not be occupying the CFO office at Potbelly Sandwich Shop.The pursuit of new alternative proteins inside the ... Show More
57m 25s
Aug 2023
Growing ambition in the food system with Unilever and The Sustainable Food Trust
As the brand behind products including Ben and Jerry’s, Hellmann’s and Marmite, Unilever represents an important opportunity to scale a circular economy for food. In this episode, we’ll hear from the company’s Vice President & Managing Director, Eric Soubeiran, about how the busi ... Show More
11m 20s