On this month’s episode, Dr. Shari Dade connects with Dr. Al Montoya, the Medical Center Director of the VA Connecticut Healthcare System a 1A tertiary care with approximately 3,000 staff and care for around 58,000 veterans in the state of Connecticut!
In this dialogue, Dr. Montoya discusses the missteps leaders can make when attempting to fairly and meaningfully recognize individual and team performance. This episode explores how employee recognition is a powerful driver of positive changes across any team or workgroup within an organization. Listen in to uncover the key lessons that were hiding behind this leader’s missteps.
Key Lessons:
1) Be intentional about developing a recognition plan that includes rounding. This allows your staff to feel valued by you and know they can raise their concerns to you with you seeing it through to resolution!
2) Remember not everyone will expect or want recognition in the same way. If in doubt, just ask!
3) Don’t only show recognition when tasks are complete, instead work to recognize and appreciate employees throughout all times!
You’ve heard so many great gems from Al Montoya, so now listen in to “You Can Call Me Al” by Paul Simon to hear the song he is often referenced!
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