Jun 2021
Australia Post: Supporting Small Businesses
It is often said that small business is the backbone of the Australian economy. Throughout the pandemic, businesses have needed to look for ways to survive, while simultaneously learning – in real-time – how to serve their customers differently. Through the challenges, Australia ... Show More
38m 46s
May 2021
Silvio Giorgio, General Manager of Data Science, Australia Post
Drawing on experience from delivering more than 400 million parcels a year to over 12.3 million addresses and capturing feedback from millions of parcel receivers, Australia Post is uniquely positioned to understand how and when online shoppers want to receive their parcels. As p ... Show More
30m 56s
The retail landscape has been evolving dramatically over the years, with evolving consumer expectation & rapid pace of technological advances.
Retailers today are required to focus on strategic digital initiatives to deliver consistent & personalised experience to their customers, and also at the same time improve operational efficiencies and free t ... Show More