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Hello everyone, welcome to Inspired To Greatness, today we are talking about EMPATHY, the 4th pillar of Emotional Intelligence!
True empathy requires that you step outside your own emotions to view things entirely from the perspective of the other person.
“One doesn’t have to operate with great malice to do great harm. The absence of empathy and understanding are sufficient.” Charles M. Blow
“The opposite of anger is not calmness, it’s empathy.” Mehmet Oz
“The only thing necessary for the triumph of evil is for good men to do nothing.”― Edmund Burke
Empathy is the ability to feel what the other person is feeling. It is to experience their emotions. It is the ability to put yourself in the other person’s shoes in a big and meaningful way. Emotional intelligence is the ability to manage your own emotions, as well as the emotions of others.
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How can you improve your empathy?
* Put yourself in someone else's position – It's easy to support your own point of view. After all, it's yours! But take the time to look at situations from other people's perspectives.
* Pay attention to body language – Perhaps when you listen to someone, you cross your arms, move your feet back and forth, or bite your lip. This body language tells others how you really feel about a situation, and the message you're giving isn't positive! Learning to read body language can be a real asset in a leadership role, because you'll be better able to determine how someone truly feels. This gives you the opportunity to respond appropriately.
* Respond to feelings – You ask your assistant to work late – again. And although he agrees, you can hear the disappointment in his voice. So, respond by addressing his feelings. Tell him you appreciate how willing he is to work extra hours, and that you're just as frustrated about working late. If possible, figure out a way for future late nights to be less of an issue (for example, give him Monday mornings off).
“No one cares how much you know, until they know how much you care.” – Theodore Roosevelt
“Yet, taught by time, my heart has learned to glow for other’s good, and melt at other’s woe.” – Homer
“Attention is the rarest and purest form of generosity.”- Simone Weil
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