Should you blast a messy guest on a VRBO - Airbnb rating and review? Or should you let it slide?
Every short-term rental has house rules that if broken make you want to blast a messy guest.
Home sharing and Superhost status aren't easy. And ratings and reviews drive the guest expectations higher. If you blast a messy guest or leave a review for bad guest behavior, you feel justified.
With the rising cost of standard amenities, short stay minimums, and turnover service - it makes sense.
Angela Brown, The House Cleaning Guru talks about house cleaning pass or fail for a host leaving a guest review.
Today's #AskaHouseCleaner sponsors are Savvy Cleaner (Training and certification for house cleaners and maids.) Savvy Perks to reward your employees, staff and hosting partners. And #TurnoverCleaningTips to streamline your vacation rentals cleaning.
#RatingAndReviews
*** COMPLETE SHOW NOTES FOR THIS EPISODE ***
https://TurnoverCleaningTips.com/blast-a-messy-guest
*** MORE VIDEOS ON THIS TOPIC ***
Airbnb Hosting- How to Arrange a Perfect Airbnb Turnover and Cleaning - https://youtu.be/8XvzKJ0jXGw
Properly - Cleaning & Turnover Checklist App for Vacation Rentals - https://youtu.be/Pc_EayfY2ks
Maintenance Clean vs. a Turnover Clean for Airbnb & VRBO - https://youtu.be/S3r2qVT9eZU
Cleaning Tests from A Rental Property Manager - https://youtu.be/YQYdtjmhTxw
Airbnb Tips: Same Day Turnover PROS & CONS! - https://youtu.be/5S4u4TuNO2AAirbnb Hosting- How to Arrange a Perfect Airbnb Turnover and Cleaning - https://youtu.be/8XvzKJ0jXGw
*** RESOURCES FROM THIS EPISODE ***
Vacation rental guest books - https://amzn.to/2OqG6zo
Vacation Rental Success - https://amzn.to/2OmygGZ
The Vacation Rental Goldmine: How to Maximize Your Rental Income with Great Guest Experiences - https://amzn.to/2P0Zyjw
https://amzn.to/2zGVKP7
Myths, Management & Mastery of Vacation Rentals - https://amzn.to/2Oufii1
The Definitive Study of Vacation Rentals: Leaves no stone unturned... - https://amzn.to/2Isy0kC
We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
*** OTHER WAYS TO ENJOY THIS SHOW ***
ITUNES - http://apple.co/2xhxnoj
STITCHER - http://bit.ly/2fcm5JM
SOUNDCLOUD - http://bit.ly/2xpRgLH
GOOGLE PLAY - http://bit.ly/2fdkQd7
YOUTUBE - https://goo.gl/UCs92v
*** GOT A QUESTION FOR A SHOW? ***
Email it to Angela[at]AskaHouseCleaner.com
Voice Mail: Click on the blue button at https://askahousecleaner.com
*** HOUSE CLEANING TIPS VAULT ***
(DELIVERED VIA EMAIL) - https://savvycleaner.com/tips
*** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY ***
http://amzn.to/2xUAF3Z
*** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP ***
https://www.facebook.com/groups/ProfessionalHouseCleaners/
*** VRBO AIRBNB CLEANING FACEBOOK GROUP ***
https://www.facebook.com/groups/VRBO.Airbnb.Cleaning/
*** LOOKING FOR WAY TO GET MORE CLEANING LEADS ***
https://www.facebook.com/groups/HouseCleaning360/
*** FOLLOW ANGELA BROWN ON SOCIAL MEDIA ***
https://Facebook.com/SavvyCleaner
https://Twitter.com/SavvyCleaner
https://Instagram.com/SavvyCleaner
https://Pinterest.com/SavvyCleaner
https://Linkedin.com/in/SavvyCleaner
*** WHAT IS ASK A HOUSE CLEANER? ***
Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids.
*** SPONSORSHIPS & BRANDS ***
We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry reach out to our promotional department info[at]AskaHouseCleaner.com
*** THIS SHOW WAS SPONSORED BY ***
SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com
MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com
HOUSECLEANING360.COM – Connecting House Cleaners with Homeowners – https://housecleaning360.com
SAVVY PERKS – Employee Benefits for Small Business Owners –
https://savvyperks.com
VRBO AIRBNB CLEANING – Cleaning tips and strategies for your short-term rental https://turnovercleaningtips.com