For organizations who want to get started on their AI journey, a great first place to start is with automation. However, figuring out what to automate, why to automate, and what return on investment (ROI) it will provide can be tricky. In this episode of the AI Today podcast hosts Kathleen Walch and Ron Schmelzer discuss level 0 automation – what is it, why organization should look to automate processes, and what questions to ask in order to get started.