In this episode of Ideate we’ll be exploring the way we book flights, those dehumanizing TSA checkpoints, the contrast of airport lounges, and a love story from Alaska Airlines. What’s lead to the current experience? And what can we learn from our experience to make better experiences tomorrow?
0:00 - A few personal stories
4:10 - The first step of air trav ... Show More
Dec 2024
Who buys luggage at the airport luggage store?
If ever there was a place where every person inside was guaranteed to already have luggage, it would be inside an airport. And yet ... the airport luggage stores persist. Who is going to these places? To answer, we will of course, unpack the story of the entire airport -- how the ... Show More
52m 47s
Apr 2025
What’s Going on When Airport Security Scans Your Face
If you’ve been to the airport recently, you might have noticed something different while going through security: a TSA agent taking your photo. Face scans can speed up the security process, but according to Dr. Joy Buolamwini, this technology comes with big picture risks. She exp ... Show More
28m 1s
May 2025
How airline fees turned baggage into billions
From extra bags to choosing a seat, airline passengers are faced with an array of extras, for a fee. And stricter limits for luggage in particular have turned 'compatible' suitcases and bags into big business. From bag manufacturers, racing to design the next travel bag innovatio ... Show More
17m 38s
Aug 18
The Flight From Hell Meets the Trip of a Lifetime
Kat and Latisha are back from South Africa — and nothing went according to plan. From Kat’s side-eye name-and-shame moment with a major airline (think wet towels, filming bans, and lost luggage) to nearly crash-landing on a dirt strip before heading straight into the wild, the gi ... Show More
39m 37s