In this episode of Ideate we’ll be exploring the way we book flights, those dehumanizing TSA checkpoints, the contrast of airport lounges, and a love story from Alaska Airlines. What’s lead to the current experience? And what can we learn from our experience to make better experiences tomorrow?
0:00 - A few personal stories
4:10 - The first step of air trav ... Show More
Dec 2024
Who buys luggage at the airport luggage store?
If ever there was a place where every person inside was guaranteed to already have luggage, it would be inside an airport. And yet ... the airport luggage stores persist. Who is going to these places? To answer, we will of course, unpack the story of the entire airport -- how the ... Show More
52m 47s
Apr 2025
What’s Going on When Airport Security Scans Your Face
If you’ve been to the airport recently, you might have noticed something different while going through security: a TSA agent taking your photo. Face scans can speed up the security process, but according to Dr. Joy Buolamwini, this technology comes with big picture risks. She exp ... Show More
28m 1s
May 14
How airline fees turned baggage into billions
From extra bags to choosing a seat, airline passengers are faced with an array of extras, for a fee. And stricter limits for luggage in particular have turned 'compatible' suitcases and bags into big business. From bag manufacturers, racing to design the next travel bag innovatio ... Show More
17m 38s
Jan 2025
Muse #7 - Inside the cockpit: Alex El Khawaja on the life of a pilot and questions that keep us curious
This week's Muse is Alex El Khawaja, commercial pilot for the Middle East Airlines.In this episode, Alex takes us behind the cockpit doors to uncover the realities of a pilot’s life, from the rigorous training and discipline required to reach the skies to the rare experiences tha ... Show More
45m 36s