We have an illusion of control when things go our way, and a bias to shift the blame when things don't go our way. In retrospectives, we also believe we know all of the variables at play.
In today's episode, we talk about these tendencies, and provide a model for thinking about our efforts as functions, and different variables as inputs. We categorize these inputs into four categories on a matrix, and provide a tool you can use practically in your retrospectives.
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