Carole Cadwalladr and Yael Eisenstat are two of the most prominent Facebook critics worldwide. Cadwalladr is the journalist who broke open the Cambridge Analytica story for the Guardian and The Observer. Eisenstat, a former CIA officer, worked on election integrity inside Facebook for six months before quitting and speaking out against the company. The two Facebook critics join Big Technology Podcast to discuss some people’s disenchantment with tech criticism, the role of Facebook’s Oversight Board, and how the company might fix its product.