What do you do when your co-worker is impossible to work with? Especially when management doesn’t seem to notice or care? That’s the question today’s caller, Crystal, asks. She’s looking for my advice on how to change the situation, but I show her how the real relief will come from changing her mindset and her actions. If you’ve ever dealt with this situation (and who among us hasn’t?), you’ll want to catch this episode where I reveal the 3 secrets to being “so good they can’t ignore you.”