Founded in 1935, Alliant Credit Union was created to serve the employees of United Airlines. With most members traveling across the globe, the top 10 credit union had far fewer branches than other firms its size. Today, it has transformed itself into a digital-first financial institution with no branches and a nationwide presence.
To cement its leadership ... Show More
Aug 24
The Hidden Cost of Your KYC Process
Your institution is spending real money to bring people to the front door, and most of them never get through it. Cornerstone Advisors found 3.36 digital checking applications abandoned for every one completed, or nearly 9,000 potential accounts at the average institution. Resear ... Show More
11m 47s
Jun 2025
The Financial Intelligence Business: Why Credit Unions Should Run Toward the Fire
If your member experience is broken, you’re already losing. As fintechs outpace traditional lenders, CEO Omar Jordan of Coviance believes credit unions have a choice: retreat or run toward the fire. In this episode, he shares how Coviance is helping credit unions shift their mind ... Show More
23m 30s
Oct 2021
Real-life Digital Transformation in Banking
<p>Ken Meyer (EVP & CIO Consumer Technology at Truist Bank) talks about the 2yr transformation of Truist Bank (SunTrust and BB&T), managing multiple tech stacks, enabling a multi-cloud strategy, and internal communications and learnings. </p><p><b>SHOW: 561</b></p><p><b>C ... Show More
39m 31s
May 2025
962. Insights: The UK’s fastest-growing fintech: in conversation with Richard Davies, CEO of Allica Bank
About this episode: In this episode of Fintech Insider Insights, host David M. Brear is joined by Richard Davies, CEO of Allica Bank - the UK’s fastest-growing fintech focused on serving established small and medium-sized enterprises (SMEs). Richard shares how his unique backgrou ... Show More
47m 47s
Jun 2025
Chartway’s Bet on Branches, Bilingualism, Business Banking, and Tech
Rob Keatts, EVP and Chief Strategy Officer at Chartway Credit Union, joins us to talk about the bold moves Chartway is making—from investing $25 million in branch infrastructure to earning the Juntos Avanzamos designation to better serve Hispanic communities. With a strategy shap ... Show More
24m 43s
May 2025
958. Insights: The rise of digital wealth management – a conversation with Monument CEO Ian Rand
On this special edition of Fintech Insider Insights, David M. Brear, Group CEO at 11:FS, is joined by Ian Rand, CEO of Monument Bank - a pioneering digital private bank designed for mass affluent individuals. Ian took the helm at Monument in 2022, bringing extensive experience fr ... Show More
46m 31s
Oct 2025
1002. Insights: The digital transformation race: big banks vs neobanks.
About this episode:In this episode, in partnership with Enfuce, host Benjamin Ensor dives into the real state of banking transformation in today’s digital-first world. It’s no longer just legacy banks versus neobanks; it’s about who can truly meet rising customer expectations, ma ... Show More
47m 5s
Jun 2024
Blockchain, AI and the Impacts to Decentralized Finance
<p class="MsoNormal"><strong style= "mso-bidi-font-weight: normal;">Uri Ferruccio,</strong> co-founder and CEO of Concordia, discusses the use of blockchain and AI for financial risk management and future-critical data technologies that are incubating a global, multi-asset-class ... Show More
26m 27s
Mar 2025
First Steps and Fresh Starts: The Art of Storybook Lending
Fintech. Disruption. Digital transformation. Panic! Credit unions are constantly behind, struggling to keep up, always at risk of redundancy… Or are they? In this episode, Kristina Kovacevic, AVP of retail services at Minnesota’s First Alliance Credit Union, discusses “Storybook ... Show More
22m 43s