On the evening of November 8 2010, 25-year-old University of Toronto student Jennifer Pan was relaxing in the bedroom of her family home in the Ontario neighbourhood of Unionville. Her parents, Bich Ha and Hann Huei, were also home at the time. Suddenly, Jennifer heard unfamiliar voices downstairs, followed by thudding footsteps. She immediately knew that something was very wrong.
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Researched and written by Anna Priestland